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Apple iPhone Apple DEP Sophos MDM

Danny Chaplin over 6 years ago

Hello,

I have the following

iPhones 8, 9+ and X.

Apple MAC

Sophos MDM Web Portal for mobile

I am trying to add them to Apple DEP then move from Apple DEP into Sophos MDM.

I have managed to connect each phone on a MAC Book and upload them into Apple DEP.

Apple DEP website shows the phone and i can then download the serial numbers and move to Sophos MDM server from the Apple DEP portal (have done the key exchange)

If i then do a sync in the Sophos MDM web portal it sees the phones and i then assign them a profile, on checking the handset it reports its managed but times out when trying to connect.

Question is why and has anyone achived this setup and how.

Do i need a Sophos MDM server or can it be done in the portal as i am doing

Am i missing some steps?

Thanks in advance,

Danny

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