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Update of Sophos Secure Email for Android and iOS

Haridoss Sreenivasan

Overview

We are in the process of releasing new version for Sophos Secure Email for Android and iOS.

The update for Android contains bug fixes only.

The update for iOS is still under review by Apple and contains bug fixes as well as the new "real push notification" mechanism.

 

Applies to the following Sophos product(s) and version(s)

Sophos Secure Email for Android

Sophos Secure Email for iOS

 

Current status

Secure Email for Android was already released.

Secure Email for iOS is  pending as the app is still under review by Apple.

 

Release information

Sophos Secure Email for Android

This is a bug fix only release. The new version is 5.6.0.

Sophos Secure Email for iOS

This update contains bug fixes as well as the new "real push notification" mechanism.

Details about that new push notification method and how to activate it can be found in this knowledgebase article.

The new version is 7.50.6.

Release notes for both versions will be added to the documentation page soon.

 

What to do

Users who have activated the automatic updates in Google PlayStore or Apple App Store will receive the update automatically.

Customer who are using the Apple Volume Purchase Program together with device based license assignment have to send out an app installation task for Sophos Secure Email to the devices.
This way, the latest version of Sophos Secure Email is installed on iOS devices.

All other users have to install the app manually via the respective App Store.



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  • Hello,

     

    thanks for the update. The push is working now with the described KB article.

    Unfortunately, ONLY a push to the locksreen of an IOS device send by the system. The Secure Email App doesnt display the number of unread emails.

    The app is still not usable in a company... both is needed! A notification to the lockscreen and a number of unread emails at the app icon.

     

    Please Sophos... we bought this product 1 year ago. Not usable with the secure email app since now. 

    After 1 year we are at 80% usability. Please dont let us wait again for 1 year to update this. We would like to rollout your product to more companies. But only if it is usable ;)

     

    best regards

     

    a sad customer

  • Hello,

     

    we bought this product 1 year ago too. The new "push" function isnt working stable, sometimes it doesnt work.

    Why is it so hard to develop an App with a push function? So many Apps have this function! Gmail, GMX, Whatsapp....

     

    The iOS SSE Client isnt usable for a company.

     

    Maybe you can release more informations about the push problem with Apple. I try to understand this problem but i cant.

     

    Best regards

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