Server 2019 agent in a Kaseya group is not being recognised in Sophos...Main...Assets

I have a new server 2019 endpoint that has been moved into a group in Kaseya. I have auto deplioyment setup on this group, but nothing has happened. I then go to Sophos...Main...Assets, and its not listed when I apply filter to show the Kaseya group.

Im happy to assist with troubleshooting this if you want.

Dave

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0 Elias Collins - Sophos Product Management over 3 years ago

Hi Dave, is this on-prem or hosted version of Kaseya? If it's on-prem, could you please email me the FQDN of the server to elias.collinns@sophos.com? We'll check our logs for any issues we see on our side and reach back out with some troubleshooting steps.
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0 Elias Collins - Sophos Product Management over 3 years ago

Hi Dave, is this on-prem or hosted version of Kaseya? If it's on-prem, could you please email me the FQDN of the server to elias.collinns@sophos.com? We'll check our logs for any issues we see on our side and reach back out with some troubleshooting steps.
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