problem with domain anomaly

Same here.  Just opened an urgent ticket.  Not sure why there isn't a reported outage status...  Not good..

Sophos Support acting like its not in their concern.

All of our customers and I know about others that having that problem. I'm from Israel, we are working on Sunday, what will happen tomorrow when Europe and America will return from weekend.

I'm very disappointed from the product and the service.

Its not the first time that we r having problem with the mail security.

Tejas Kashyap 

Bharat J 

Agreed. Apparently the issue is a likely global issue, but the persons needed to fix it are off on Sunday.  I feel sorry for the call center.  They will get bombarded on Monday.  

I guess more people need to put a ticket in and wake up the people who need to get this fixed. 

I disabled Sopos until this is fixed.  So I have a workaround.  But what about all the other people who aren’t aware they have a problem. 

We have discovered the issue and are working to roll-back the changes made. Please stand by.

You can disable Domain Anomaly and still be protected. We will have this fixed today, even on a Sunday

Hi Tom

I opened case number 07111456.

Thanx

This is a critical escalation and all the parties needed globally are working to fix this issue. Stay tuned for more information as it develops. We are in the middle of the fire, we'll keep fighting the fire  while keeping you informed

As a temporary workaround while we revert the changes you can Disable Domain Anomaly in your policies.

We are deploying a fix globally at the moment and expect to have everything deployed and tested in the next 1 - 1.5 hours.