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Email Security outbound mail

administrator User537

For inbound mail is there a whitlist.
Not for outbound.
I want to make it possible to make exceptions for some e-mail addresses.
For example we mail out CRM software and now Sophos think it is relay and I can’t use Sophos for outbound mail.



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[edited by: Raphael Alganes at 9:06 AM (GMT -7) on 2 Jun 2023]
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    Outbound emails are controlled by the customer. The CRM software may be allowed to send directly through to the internet (also allowed out through the firewall), ofcourse this would mean that your public IP address will also need to be in the SPF dns record for your domain so it will not fail SPF checks on the recipient end. If the CRM software needs to contact your email server first in order to send emails out, then the setting to send directly to the Internet will have to be done on the email server's send connector. 

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    Outbound emails are controlled by the customer. The CRM software may be allowed to send directly through to the internet (also allowed out through the firewall), ofcourse this would mean that your public IP address will also need to be in the SPF dns record for your domain so it will not fail SPF checks on the recipient end. If the CRM software needs to contact your email server first in order to send emails out, then the setting to send directly to the Internet will have to be done on the email server's send connector. 

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