Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

Discussions outbound

Sophos Email requires membership for participation - click to join

Thread Info

State Suggested Answer
Locked Locked
Replies 25 replies
Answers 1 answer
Subscribers 18 subscribers
Views 48352 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

outbound

Kennedy Dzah over 3 years ago

Please help me configure outbound email. I configured it by myself but i keep getting this error when i run test below

"Test status: Test failed. DNS record does not match. Please check your DNS records and try again."

Added tags
[edited by: Raphael Alganes at 7:52 AM (GMT -7) on 30 May 2023]

0 Kennedy Dzah over 3 years ago in reply to FormerMember

Do i have to wait for a while ?
Cancel
Vote Up 0 Vote Down

Cancel
0 FormerMember over 3 years ago in reply to Kennedy Dzah

No, Usually this reflects in about a minute. When I tested with my domain, It reflected in seconds
Cancel
Vote Up 0 Vote Down

Cancel
0 Kennedy Dzah over 3 years ago in reply to FormerMember

it still doesnt work
Cancel
Vote Up 0 Vote Down

Cancel
0 Kennedy Dzah over 3 years ago in reply to Kennedy Dzah

still shows this
Cancel
Vote Up 0 Vote Down

Cancel
0 FormerMember over 3 years ago in reply to Kennedy Dzah

You still have your Domain at the end in the name. There should be no Domain name in the end. Just the Name that was given in central.

End with '_domainkey'
Cancel
Vote Up 0 Vote Down

Cancel
0 Kennedy Dzah over 3 years ago in reply to FormerMember

i see that but the name appears automatically
Cancel
Vote Up 0 Vote Down

Cancel
0 Kennedy Dzah over 3 years ago in reply to Kennedy Dzah

even when i delete it doesn't
Cancel
Vote Up 0 Vote Down

Cancel
0 FormerMember over 3 years ago in reply to Kennedy Dzah

Try hitting "Test Record" button a couple of times as I noticed that it is not detecting it right away
Cancel
Vote Up 0 Vote Down

Cancel
0 Kennedy Dzah over 3 years ago in reply to FormerMember

ok what is causing this issue
Cancel
Vote Up 0 Vote Down

Cancel
0 Kennedy Dzah over 3 years ago in reply to FormerMember

could it be that i'm not doing something right
Cancel
Vote Up 0 Vote Down

Cancel