Advisory: Sophos Endpoint "Your connection isn't private" after reboot. Policy settings can be returned to normal. See: KB-000045954 for the latest updates.

Unable to reset Tamper Protection on non administrated devices

Hello,

we have a couple of devices which already have the ednpoint protection installed, but are shown under the topic not administrated devices.

I already tried the following workaround: https://support.sophos.com/support/s/article/KB-000036125?language=en_US#Windows_10

Problem is, that when I select the command prompt there is no admin account to select. I double checked that there is a local admin account which was also logged on to this computer.

Does anyone had the same problem or maybe a solution other than reinstall the devices?

Thanks in advance.



Edited TAGs
[edited by: Qoosh at 11:26 PM (GMT -7) on 1 Jul 2022]