User groups are empty for all the users of every tenant.

Question

Hi, 
 I'm using the Common API to retrieve the users as a Partner, we have around 2K users for all our tenants. 
 But none of the user has any user group, it's always empty. When I query the user-group for a tenant, it's also empty. 
 https://api-{dataRegion}.central.sophos.com/common/v1/directory/user-groups 
 Is it normal? 
 Thanks, 
 Greg

rcbolio · Accepted Answer

Hi Greg, 
 It is only normal if at the tenant level there are no user groups created. If you go to one of the Sophos Central accounts in question, select People > Groups, do you see any groups listed there? 
 I have tested this query and I get a response enumerating the groups I have listed in this section, and if there are any users assigned to such groups, then they will be listed there too. Here is a sample response: 
 
 "items" : [ 
 { 
 "id" : "xxxxxxxxx" , 
 "name" : "Group 1" , 
 "displayName" : "Group 1" , 
 "description" : "" , 
 "groups" : { 
 "total" : 0 , 
 "itemsCount" : 0 , 
 "items" : [] 
 }, 
 "source" : { 
 "type" : "custom" 
 }, 
 "users" : { 
 "total" : 1 , 
 "itemsCount" : 1 , 
 "items" : [ 
 { 
 "id" : "xxxxxxxxxxxxxxx" , 
 "name" : "John Doe" 
 } 
 ] 
 }, 
 
 Thanks

User groups are empty for all the users of every tenant.

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