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PureMesage Unix - Digest approval request don't work


I try to release from quarantine an email from digest email, and receive this message:


This message contains information about your digest approval request. The following errors were encountered while processing your request:


   Could not find record of digest '5e3a8996abb0efea2082a12d99ef8054'


For more information, or to take corrective action, please contact the mail administrator. Include the status lines shown above in your request.


The Management


Any suggestions?

Thank you

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