hi
we have exchange 2013 and puremessage 4.0.4
the exchange background scanner repeatedly pings the following error. we have rebooted, restarted, ignored, stopping SAVI scheduled updates seems to be the only way to stop it. has anyone got a fix for this? looking through forums suggests this has been an ongoing issue for over a decade.....that the process of updating PMx uses the same services as the background scanning etc but fails to hand the service back gracefully.... or something like that
- PureMessage store scanning has encountered an application error (details: 'Sophos Anti-Virus Interface (SAVI) returned an error whilst scanning. Please check your Sophos Anti-Virus installation.')
anyone know of a fix or a more sensible work around?
thanks
giles.
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