Configuring VPN Remote Access for the first time on your Sophos XG Firewall? Check out this useful Community post!
Advisory: Sophos XG Firewall - Antivirus service stopped due to failed pattern update. Please visit this KBA for the latest updates
We'd love to hear about it! Click here to go to the product suggestion community
Does anyone know how to configure the screen resolution for remote desktop connections via the HTML5 portal? The resolution I'm getting on the clients is very low. Thanks! -Tom
I had the exact same issue and only discovered this by accident. Logon to the User Portal but before connecting to the RDP connections, maximize the User Portal window. The RDP window will open using the same view port size as the User Portal.
NOTE: I've only tried this in Firefox.
In reply to SimonJones2:
I can confirm that the behavior is consistent across multiple browsers. I believe I have tested Chrome and IE 11 on Windows, and my users have confirmed this behavior using Safari on MacBooks. The viewer window launches with the screen truncated to the same pixel count as the portal window that launched it. After launch, you can maximize the screen, but the contents remain fixed, surrounded by a large blank space.
This is definitely still a problem as best I can tell for all browsers. Having said that, at least with Firefox, I get better resolution and can accomplish most tasks without loss of screen real estate. Thanks for the tip re: Firefox. It helps.