creating users to remote in

Hi Eric and welcome to the UTM Community!

Please show pictures of the L2TP/IPsec UTM configuration, the relevant firewall rule and the 'Security' tab of the client's L2TP Properties.

Cheers - Bob
PS Moving this thread to the VPN forum.

Hi Eric and welcome to the UTM Community!

Please show pictures of the L2TP/IPsec UTM configuration, the relevant firewall rule and the 'Security' tab of the client's L2TP Properties.

Cheers - Bob
PS Moving this thread to the VPN forum.

Hi,

 I"ve attached screen shots of the L2TP/IPsec config and firewall rule, the problem is people cannot login into the user portal.  I can access the admin page just fine from outside the network, but users cannot login into the User Portal.  I've gone through the instructions here: https://www.sophos.com/en-us/medialibrary/PDFs/documentation/utm90_Remote_Access_Via_L2TP_geng.pdf . Let me know if you need anything else.

Thanks,

Eric

Ahhh - I thought you meant the login for Remote Access - I see now what you wanted.

Please show a picture of the 'Global' tab of 'User Portal' and one of the User object open in Edit.

Cheers - Bob

Here's the screen shot.

Thanks,

Eric

If the "Remote Access" object is a Backend Group based on Active Directory, I don't think your configuration will work.  If not, show a picture of that group open in Edit with a User that can't login also open in Edit.

Cheers - Bob

Here's the screenshots, the user in question is ericg

Thanks,

Eric

That all looks perfect, Eric - what do you see when you attempt to login t the User Portal as ericg?

Cheers - Bob

that's the WebAdmin login, Eric.  Go to the same IP but leave of the :4444.  Any better luck with that?

Cheers - Bob

So I access this from outside the network https://67.251.200.26:4444 which I can access, but without the :4444 I get this.  I've tried with multiple browsers.

I got this to work.  I could of swore I tried accessing the UserPortal without the 4444 before.  Anyways, thanks for you help.

Eric