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RED 10 Rev3 "Could not change network interface settings - flash aborted"

dickma
Hey there, 

I'm just trying to flash a RED 10 Rev3 because it doesn't work correctly anymore.

I've flashed REDs and APs several times successfully, but this time it doesn't work. This is what the log says:

Firmware folder C:\Users\XYZ\Desktop\Tools\RED and AP Recovery\Firmware\ already exists
TFTP: server created; path is C:\Users\XYZ\Desktop\Tools\RED and AP Recovery\Firmware\
TFTP: server started
Successfully fetched network information
LAN-Verbindung - Intel(R) 82579LM Gigabit Network Connection interface selected
Could not change network interface settings
Flash aborted

OS is Win7 x64, there's no Antivirus Software installed, Windows Firewall is completely deactivated, I run the software as administrator and I even tried the same on a fresh installed Device - same error there. 

Has anyone got an idea? [:S]


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  • 0
    I've seen that before.  I believe I figured out what the program was trying to change the settings on the NIC to, and just did the change manually.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0
    Thanks a lot! I'm still wondering, what has changed since the last time I successfully did the recovery from the same Notebook ..

    Could you give me a hint, how to figure out, what the program ist trying to change the settings on the NIC to?

    The log unfortunately ist quite poor.
  • 0
    I have the same issue, same exact NIC as above. What was the IP address you changed your NIC to?
  • 0
    Solved at least for me.

    I turned on IPV6 and it started working. 

    It then changed my NIC IPV4 address to 192.168.99.x
  • 0

    Hi,

    I know, this is an old thread, but I am experiencing exactly the same problem.
    Windows 10, firewall disabled, NIC with DHCP for IPv4 and IPv6.

    Was there a solution?

    Thank you in advance.

    Markus

  • 0 in reply to Markus Reiss

    Hi,

     

    Seems the update bricked my red 10 also.

    I have been experimenting with the recovery tool and the reason for the "Could not change network interface error" is that when the LAN connection is deemed "Unplugged" the recovery application will not change the network settings. I proved this by plugging my laptop into a switch and when the LAN was connected the recovery tool operated correctly (apart from discovering the red box of course)

    So it seems this firmware has bricked the red device so much its not bringing up its LAN interfaces thus not allowing the recovery tool to recover the red device.

     

    Hope this assists.

     

    Good luck (I just ordered a new red15)

     

    Cheers, Mark

     

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