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Sophos SPX -removing backlink to Sophos

Hi, 

the title says it all, I'm not able to remove the sophos backlink to https://www.sophos.com/products/secure-email-gateway.aspx in my UTM-9.310-11.

I have several SPX Templates (according to the corresponding SMTP profiles) but I can't remove the sophos backlink mentioned above. Of course i activated the switch 
Remove Sophos logos

Instead of the sophos logo now our company logo shows up, but still with the activated backlink to sophos.

Thanks and regards,
Sven


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  • loopy said:
    Hi, 

    the title says it all, I'm not able to remove the sophos backlink to https://www.sophos.com/products/secure-email-gateway.aspx in my UTM-9.310-11.

    I have several SPX Templates (according to the corresponding SMTP profiles) but I can't remove the sophos backlink mentioned above. Of course i activated the switch 
    Remove Sophos logos


    Instead of the sophos logo now our company logo shows up, but still with the activated backlink to sophos.

    Thanks and regards,
    Sven

     

    I've got the same issue with my UTM 9.508-10.

    Does anybody have a solution for this?

    Thanks rob

  • Rob, can you show us a picture of what you're seeing?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Thanks for your Reply.

    The following HTML line is part of the "Sophos SPX Secure Email Reply" and after Registration by user also part of every "Encrypted email message".

    <tr><td><a target="_blank" href="http://www.sophos.com/security/sophoslabs/spx.html"><img src="cid:spxlogo" alt="" align="right" border="0"></a></td></tr></table>

    No matter if i check/uncheck "remove Sophos logo" in the SPX-template. 

    On the SPX-Registration Portal it's not a table, it's an "div".

        <div align="right" class="powered-by-spx">
            <a target="_blank" href="http://www.sophos.com/security/sophoslabs/spx.html"><img src="/images/spx/company_logo.png"></img></a>
        </div>

    Hope this helps better than an Picture. 

    I can't find any webtemplate which belongs to the SPX-Service (mails and Portal) of my UTM, where i can remove the backlink by myself. Or is there one?

     

    Thanks & Greets

    rob

     

  • Hallo Rob - just noticed that you're new here - welcome to the UTM Community!

    There doesn't seem to be anything related to this issue here or anywhere on the Sophos site.  This would appear to be a bug.  Your best bet would be to get a ticket open with Sophos Support.  Please come back and share what you learn.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • The Answer from the Sophos Support was ...

    - there is actually no possibility to remove the logo (and the Backlink too)

    - there is actually no possibility to cutomize the SPX-Portal (and the Registration-Mails too)

     

    :/