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UTM verschickt keine Benachrichtung mehr raus?

Mr.Heisenberg

Hallo,

ich bekomme von der UTM keine E-Mails mehr? Kann ich irgendwo prüfen, warum nichts mehr verschickt wird?



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  • 0

    Kurz und schmerzlos:

    EMail Protection / Mailmanager / Spool

    und

    Logging & Reporting / View Log Files / Admin Notifications

     

    CS

     

    Sophos Certified Architect (UTM + XG)

  • 0 in reply to CS

    Hallo,

    unter "EMail Protection / Mailmanager / Spool" steht leider nicht.

    Aber unter "Logging & Reporting / View Log Files / Admin Notifications"

     

    Reload
    2017:05:03-20:55:12 sophos postfix/smtp[682]: E6E0740C50: to=<test.test1@gmail.com>, relay=localhost[127.0.0.1]:25, delay=0.04, delays=0.02/0.01/0.01/0, dsn=2.0.0, status=sent (250 OK id=1d5zQe-0000B1-37)
    2017:05:03-20:55:12 sophos postfix/qmgr[2389]: E6E0740C50: removed
    2017:05:03-20:55:26 sophos notifier[711]: processing notification request for INFO-005
    2017:05:03-20:55:26 sophos postfix/pickup[32086]: D218040C50: uid=0 from=<do-not-reply@fw-notify.net>
    2017:05:03-20:55:26 sophos postfix/cleanup[680]: D218040C50: message-id=<2162-00711-1493837726@sophos>
    2017:05:03-20:55:26 sophos notifier[711]: snmp traps for INFO-005 are disabled
    2017:05:03-20:55:26 sophos notifier[711]: successfully processed request for notification
    2017:05:03-20:55:26 sophos postfix/qmgr[2389]: D218040C50: from=<do-not-reply@fw-notify.net>, size=823, nrcpt=1 (queue active)
    2017:05:03-20:55:26 sophos postfix/smtp[682]: D218040C50: to=<test.test1@gmail.com>, relay=localhost[127.0.0.1]:25, delay=0.02, delays=0.01/0/0/0.01, dsn=2.0.0, status=sent (250 OK id=1d5zQs-0000BW-2o)
    2017:05:03-20:55:26 sophos postfix/qmgr[2389]: D218040C50: removed

  • 0

    Hallo,

    Das Problem hatte ich am Wochenende auch, habe das EMail Passwort einmal neu eingegeben und die Absender Adresse auf meine GMail Adresse geändert. Danach hat es wieder funktioniert.

    Vielleicht hilft dir das ja.

  • 0 in reply to Mr.Heisenberg

    Es sieht so aus, als wäre die Mail rausgegangen.

    Ob die Gegenseite eine Fehlermeldung gebracht hat findest du beim SMTP Log.

     

    Sophos Certified Architect (UTM + XG)

  • 0 in reply to CS

    Live-Protokoll: SMTP-Proxy Filter: Autoscroll Reload 2017:05:04-20:15:11 sophos exim-in[14662]: 2017-05-04 20:15:11 1d6LHT-0003oU-2L <= do-not-reply@fw-notify.net H=localhost [127.0.0.1]:56650 P=esmtp S=1020 id=2162-14656-1493921711@sophos 2017:05:04-20:15:11 sophos exim-in[14662]: 2017-05-04 20:15:11 SMTP connection from localhost [127.0.0.1]:56650 closed by QUIT 2017:05:04-20:15:13 sophos smtpd[4807]: QMGR[4807]: 1d6LHT-0003oU-2L moved to work queue 2017:05:04-20:15:20 sophos smtpd[14699]: SCANNER[14699]: 1d6LHc-0003p5-7V <= do-not-reply@fw-notify.net R=1d6LHT-0003oU-2L P=INPUT S=273 2017:05:04-20:15:20 sophos smtpd[14699]: SCANNER[14699]: id="1000" severity="info" sys="SecureMail" sub="smtp" name="email passed" srcip="127.0.0.1" from="do-not-reply@fw-notify.net" to="mustermann@gmail.com" subject="[sophos][INFO-005] Successful WebAdmin login" queueid="1d6LHc-0003p5-7V" size="273" 2017:05:04-20:15:20 sophos smtpd[14699]: SCANNER[14699]: 1d6LHT-0003oU-2L => work R=SCANNER T=SCANNER 2017:05:04-20:15:20 sophos smtpd[14699]: SCANNER[14699]: 1d6LHT-0003oU-2L Completed 2017:05:04-20:15:20 sophos exim-out[14701]: 2017-05-04 20:15:20 1d6LHc-0003p5-7V ** mustermann@gmail.com P=<do-not-reply@fw-notify.net> R=dnslookup T=remote_smtp: SMTP error from remote mail server after end of data: host gmail-smtp-in.l.google.com [74.125.133.26]: 550-5.7.1 [185.22.143.233] The IP you're using to send mail is not authorized to\n550-5.7.1 send email directly to our servers. Please use the SMTP relay at your\n550-5.7.1 service provider instead. Learn more at\n550 5.7.1 support.google.com/.../ m66si2208664wmg.22 - gsmtp 2017:05:04-20:15:20 sophos exim-out[14705]: 2017-05-04 20:15:20 1d6LHc-0003pB-2v <= <> R=1d6LHc-0003p5-7V U=exim P=local S=2221 2017:05:04-20:15:20 sophos exim-out[14701]: 2017-05-04 20:15:20 1d6LHc-0003p5-7V Completed 2017:05:04-20:15:49 sophos smtpd[14699]: SCANNER[14699]: Nothing to do, exiting. 2017:05:04-20:16:00 sophos exim-out[14760]: 2017-05-04 20:16:00 Start queue run: pid=14760 2017:05:04-20:16:05 sophos exim-out[14763]: 2017-05-04 20:16:05 1d6LHc-0003pB-2v => do-not-reply@fw-notify.net P=<> R=dnslookup T=remote_smtp H=deadmail.fw-notify.net [93.189.156.232]:25 C="250 OK id=1d6LIL-00056R-3j" 2017:05:04-20:16:05 sophos exim-out[14763]: 2017-05-04 20:16:05 1d6LHc-0003pB-2v Completed 2017:05:04-20:16:05 sophos exim-out[14760]: 2017-05-04 20:16:05 End queue run: pid=14760 2017:05:04-20:17:00 sophos exim-out[14834]: 2017-05-04 20:17:00 Start queue run: pid=14834 2017:05:04-20:17:00 sophos exim-out[14834]: 2017-05-04 20:17:00 End queue run: pid=14834 2017:05:04-20:18:00 sophos exim-out[14955]: 2017-05-04 20:18:00 Start queue run: pid=14955 2017:05:04-20:18:00 sophos exim-out[14955]: 2017-05-04 20:18:00 End queue run: pid=14955 2017:05:04-20:19:00 sophos exim-out[15031]: 2017-05-04 20:19:00 Start queue run: pid=15031 2017:05:04-20:19:00 sophos exim-out[15031]: 2017-05-04 20:19:00 End queue run: pid=15031 2017:05:04-20:20:00 sophos exim-out[15102]: 2017-05-04 20:20:00 Start queue run: pid=15102 2017:05:04-20:20:00 sophos exim-out[15102]: 2017-05-04 20:20:00 End queue run: pid=15102 2017:05:04-20:21:00 sophos exim-out[15255]: 2017-05-04 20:21:00 Start queue run: pid=15255 2017:05:04-20:21:00 sophos exim-out[15255]: 2017-05-04 20:21:00 End queue run: pid=15255 2017:05:04-20:22:00 sophos exim-out[15326]: 2017-05-04 20:22:00 Start queue run: pid=15326 2017:05:04-20:22:00 sophos exim-out[15326]: 2017-05-04 20:22:00 End queue run: pid=15326 2017:05:04-20:23:00 sophos exim-out[15401]: 2017-05-04 20:23:00 Start queue run: pid=15401 2017:05:04-20:23:00 sophos exim-out[15401]: 2017-05-04 20:23:00 End queue run: pid=15401 2017:05:04-20:24:00 sophos exim-out[15487]: 2017-05-04 20:24:00 Start queue run: pid=15487 2017:05:04-20:24:00 sophos exim-out[15487]: 2017-05-04 20:24:00 End queue run: pid=15487 2017:05:04-20:25:00 sophos exim-out[15563]: 2017-05-04 20:25:00 Start queue run: pid=15563 2017:05:04-20:25:00 sophos exim-out[15563]: 2017-05-04 20:25:00 End queue run: pid=15563 2017:05:04-20:26:00 sophos exim-out[15688]: 2017-05-04 20:26:00 Start queue run: pid=15688 2017:05:04-20:26:00 sophos exim-out[15688]: 2017-05-04 20:26:00 End queue run: pid=15688 2017:05:04-20:27:00 sophos exim-out[15852]: 2017-05-04 20:27:00 Start queue run: pid=15852 2017:05:04-20:27:00 sophos exim-out[15852]: 2017-05-04 20:27:00 End queue run: pid=15852 2017:05:04-20:28:00 sophos exim-out[15922]: 2017-05-04 20:28:00 Start queue run: pid=15922 2017:05:04-20:28:00 sophos exim-out[15922]: 2017-05-04 20:28:00 End queue run: pid=15922 2017:05:04-20:29:00 sophos exim-out[15998]: 2017-05-04 20:29:00 Start queue run: pid=15998 2017:05:04-20:29:00 sophos exim-out[15998]: 2017-05-04 20:29:00 End queue run: pid=15998 2017:05:04-20:30:00 sophos exim-out[16069]: 2017-05-04 20:30:00 Start queue run: pid=16069 2017:05:04-20:30:00 sophos exim-out[16069]: 2017-05-04 20:30:00 End queue run: pid=16069 2017:05:04-20:31:00 sophos exim-out[16240]: 2017-05-04 20:31:00 Start queue run: pid=16240 2017:05:04-20:31:00 sophos exim-out[16240]: 2017-05-04 20:31:00 End queue run: pid=16240 2017:05:04-20:32:00 sophos exim-out[16311]: 2017-05-04 20:32:00 Start queue run: pid=16311 2017:05:04-20:32:00 sophos exim-out[16311]: 2017-05-04 20:32:00 End queue run: pid=16311 2017:05:04-20:33:00 sophos exim-out[16431]: 2017-05-04 20:33:00 Start queue run: pid=16431 2017:05:04-20:33:00 sophos exim-out[16431]: 2017-05-04 20:33:00 End queue run: pid=16431 2017:05:04-20:34:00 sophos exim-out[16502]: 2017-05-04 20:34:00 Start queue run: pid=16502 2017:05:04-20:34:00 sophos exim-out[16502]: 2017-05-04 20:34:00 End queue run: pid=16502 2017:05:04-20:35:00 sophos exim-out[16578]: 2017-05-04 20:35:00 Start queue run: pid=16578 2017:05:04-20:35:00 sophos exim-out[16578]: 2017-05-04 20:35:00 End queue run: pid=16578

     

    Auch mit einer anderen E-Mail Adresse gehen keine E-Mails raus ?!?

     

    Danke

     

     

  • 0 in reply to Mr.Heisenberg

    Die Mails scheinen als "do-not-reply@fw-notify.net" von der Sophos aus raus gesendet zu werden. Wenn der Empfänger nun eine Spamprüfung macht (besonders RDNS, SPF-Prüfung), wird diese Mail weg geblockt werden...

    Richtig wäre es, die Benachrichtigung als "firwall@domäne.de" raus schicken zu lassen und dann entsprechend auch in seiner DNS/Domänenverwaltung bzw. auf der Internetleitung die entsprechenden Einträge gesetzt zu haben. So muss es zumindest im Businessumfeld sein bzw. generell wenn Mailverkehr über die Sophos abgewickelt wird.

     

    Steve

  • 0 in reply to Mr.Heisenberg

    Da steht es doch:

    SMTP error from remote mail server after end of data: host gmail-smtp-in.l.google.com [74.125.133.26]: 550-5.7.1 [185.22.143.233] The IP you're using to send mail is not authorized to\n550-5.7.1 send email directly to our servers. Please use the SMTP relay at your\n550-5.7.1 service provider instead.

     

    Von einer Einwahladresse ohne vernünftigen RDNS = HELO String nimmt kein anständiger Mailserver mehr Post an.

    Lieber über Deinen Mailprovider leiten:

    Email Protection / SMTP / Advanced / Smarthost Settings

    und

    Management / Notification / Advanced

    Viel Glück!

    CS

     

    Sophos Certified Architect (UTM + XG)

  • 0 in reply to CS

    Irgendwie funktioniert es noch nicht. Im SMTP-Log steht 

    2017:05:28-12:01:00 sophos exim-out[15424]: 2017-05-28 12:01:00 Start queue run: pid=15424
    2017:05:28-12:01:00 sophos exim-out[15424]: 2017-05-28 12:01:00 End queue run: pid=15424
    2017:05:28-12:02:00 sophos exim-out[15512]: 2017-05-28 12:02:00 Start queue run: pid=15512
    2017:05:28-12:02:00 sophos exim-out[15512]: 2017-05-28 12:02:00 End queue run: pid=15512
    2017:05:28-12:03:00 sophos exim-out[15639]: 2017-05-28 12:03:00 Start queue run: pid=15639
    2017:05:28-12:03:00 sophos exim-out[15639]: 2017-05-28 12:03:00 End queue run: pid=15639
    2017:05:28-12:04:00 sophos exim-out[15709]: 2017-05-28 12:04:00 Start queue run: pid=15709
    2017:05:28-12:04:00 sophos exim-out[15709]: 2017-05-28 12:04:00 End queue run: pid=15709
    2017:05:28-12:05:00 sophos exim-out[15786]: 2017-05-28 12:05:00 Start queue run: pid=15786
    2017:05:28-12:05:00 sophos exim-out[15786]: 2017-05-28 12:05:00 End queue run: pid=15786
    2017:05:28-12:06:00 sophos exim-out[16209]: 2017-05-28 12:06:00 Start queue run: pid=16209
    2017:05:28-12:06:00 sophos exim-out[16209]: 2017-05-28 12:06:00 End queue run: pid=16209
     
     
    Wo muß ich sonst noch was anpassen?
     
    Da stimmt was mit den Ports nicht,
     
    2017:05:28-12:24:51 sophos smtpd[4800]: MASTER[4800]: (Re-)loading configuration from Confd
    2017:05:28-12:24:51 sophos smtpd[4800]: MASTER[4800]: QR globally disabled, status one set to 'disabled'
    2017:05:28-12:24:51 sophos smtpd[4800]: MASTER[4800]: QR globally disabled, status two set to 'disabled'
    2017:05:28-12:24:51 sophos exim-in[4886]: 2017-05-28 12:24:51 pid 4886: SIGHUP received: re-exec daemon
    2017:05:28-12:24:51 sophos exim-in[4886]: 2017-05-28 12:24:51 exim 4.82_1-5b7a7c0-XX daemon started: pid=4886, no queue runs, listening for SMTP on port 25 (IPv4) port 587 (IPv4) and for SMTPS on port 465 (IPv4)
    2017:05:28-12:25:00 sophos exim-out[18380]: 2017-05-28 12:25:00 Start queue run: pid=18380
    2017:05:28-12:25:00 sophos exim-out[18380]: 2017-05-28 12:25:00 End queue run: pid=18380
     
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