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Remote SSL VPN Users cant reach port 4443/4444 on their browser

Some Remote VPN users cant reach Admin Page and User Portal on both 4444/4443 respectively but pings and telnet work on those ports from the same system. Could it be public IP related problem?

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0 Shaun Raven over 6 years ago

Hi,

Does your SSL VPN pool have access to your webmin console in "webmin admin" settings?
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0 BigShark over 6 years ago in reply to Shaun Raven

Dear Shaun,

I think you do not need to have SSL VPN configured before accessing the web portal from the internet. for example https://197.245.x.x:4444 in order to access the sophos firewall web interface. The issue is that, some people can access the portal both webadmin and user portal but others could not. it actually timed out on the web browser.

Ping to the 197.245.x.x works fine and telnet also works good but on the browser, the users in question are not able to hit or access the web interface.
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0 BigShark over 6 years ago in reply to Shaun Raven

Dear Shaun,

I think you do not need to have SSL VPN configured before accessing the web portal from the internet. for example https://197.245.x.x:4444 in order to access the sophos firewall web interface. The issue is that, some people can access the portal both webadmin and user portal but others could not. it actually timed out on the web browser.

Ping to the 197.245.x.x works fine and telnet also works good but on the browser, the users in question are not able to hit or access the web interface.
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