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Connections aren't showing up in ACC

I've got ACC v3 installed, the firewalls (local and remote with port 4433) are connected and reporting successful connection to the ACC.

However when I login to the Gateway manager it shows zero devices.

This is running on a Hyper-V VM (no issues installing)

Any suggestions?

BVH

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0 Hakan Yueksel over 12 years ago

Hi bvanhoesen,

do you see following message in the cardview:
Either there are no devices connected, your current access level is insufficient or at least one filter is active.

Then probably your gateway manager user has not sufficient access
rights.

Please ensure that you login with an admin user, i.e. a user which you
have configured as an Allowed admin in the webadmin of the ACC
under Management -> Gateway Manager -> Access Control.

If you login to the Gateway Manager with such an allowed admin you
can configure access rights for less privileged users under Management ->
Acces Control.

Regards, Hakan
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0 bvanhoesen over 12 years ago in reply to Hakan Yueksel

Ahh. Thanks. I had superadmins group in "Allowed Users" not "Allowed Admins". More coffee required.

BVH
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