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Sophos AP55 auto channel selection for 5ghz not working and not broadcasting SSIDs

Hello,

 

I have a Sophos AP55 that stopped broadcasting the SSIDs recently. I can see the AP within Sophos Central and that the SSIDs are selected for that AP and they are not hidden. It also shows that the AP is not select an auto channel (it shows - where the channel number should be). I go into the AP and try to manually select the channel for both bands, but only the 2.4 band allows me to uncheck the autochannel option. The 5ghz will not let me uncheck the autochannel. 

 

I have tried deleting the AP from Sophos Central and re-register the device, but I am still having the same issues. It is on firmware v2.0.0-12, which all of our other APs are on with no issues. Anyone have any suggestions to try?



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