Dear Sophos I'm very sorry...

I work for and am a influencer and approver for a multi million dollar company with thousands of employees and endpoints. I was actually changing my mind for the positive about you as a company after the fiasco that was your AV and web filtering appliances many years ago. These acquisitions you have made seemed to make your product better.. Demos you have provided us looked decent and while I feel the pricing was a bit much you were in the consideration.. But after seeing the total mess you have made of SBIE and lack of caring or honest and timely answers there is just no way I can suggest our company move forward with the purchase of your product. I'm sure you won't feel the ~500K bump in the road your losing but I feel like I'd be putting my company at risk with you based on the actions or lack of actions I see here. I'll be sure and let your sales guys know "I'm working on it", for the next few months.  I'd be surprised if this post lasts long but hey censorship for things we don't like!

  • In reply to Vivaldo Sagese:

    If Sophos is discontinuing Sandboxie altogether let's hope they have the decency to at least try to release it to opensource.  It already is earning zero revenue, so they have no revenue to loose.... EXCEPT....

    I still have not ruled out the possible implications of the incredible coincidence that the sudden disappearance of Sandboxie occurred at exactly the moment that Microsoft introduced a sandbox in Windows 10.  I would brush this off as a crazy conspiracy theory had I not seen something similar happen with a program that I followed closely in the 90s.  That coincidence opens up a Pandora's box of possibilities.

     

  • In reply to Ryan Cruze:

    Ryan Cruze
    let's hope they have the decency to at least try to release it to opensource

    I'd love to see that happening. I don't think it the code would be that useful anymore, or Sophos would use it in its products. Googling, I found this other page:

    https://community.sophos.com/kb/en-us/131956

    What Invincea features are not included in Sophos Intercept X?
    While Sophos Intercept X contains deep learning and many advanced features not included in Invincea products, some Invincea features are not included in Sophos Intercept X.  Invincea browser isolation (container) is not available in Intercept X.  There are currently no plans to support browser isolation (container) in the Intercept X roadmap.

    I don't know if Invincea had any other sandboxing software, but I think they're talking about Sandboxie. But they could release the code to the public, even for some just good PR at this point. I don't know how much code would you need to write to fix SBIE's broken features in 1903, but it might still be the start for a something new. I've looked many times for other sandboxing software, but I've never found anything that works like sandboxie.

    Ryan Cruze
    the sudden disappearance of Sandboxie occurred at exactly the moment that Microsoft introduced a sandbox in Windows 10

    Exactly. Browsers already have builtin sandboxing, and now Windows Sandbox might be good enough just to test things. I don't know what plans Microsoft has for WS, but right now it's not a replacement for Sandboxie, unfortunately. Also at the moment you can't run other VM software if you enable WS, so it has its limitations.

    Sandboxie has still some value for other things though. Video games with online functionality often are not developed following the best practices, and can be insecure and an attack vector. Instead of web browsers and MS Office, Sophos could market SBIE to gamers. "You can safely run any online game in Sandboxie". I mean, I see so much VPN marketing targeted to gamers, I'm sure Sophos could make some money there if they wanted.

  • In reply to Amodin:

    "The entitlement is beyond out of control with some of you about this product, which was not a surprise that this was an 'as-is' software to begin with, yet you are putting it in a production environment?  That's your stupid mistake.  Now you can live with it."

    ^^ @ Amodin: If I was part of the politically-correct crowd, I would describe your post as being hate speech.  But, I abhor political correctness, so...no worries Amodin; I won't define your post as such.  BUT, would you please clarify what you mean by the above, italicized extraction?

  • In reply to bs1:

    First, I think you need to look up the definition of hate speech, because you clearly have no idea what it is.  There is not one mention of any social, racial, religious, ethnicity, disability, sex, orientation or identity group(s) involved in my statement.

    Second, I think what I wrote is pretty self-explanatory.  It's a sandbox environment, used, meant and built for testing to not be included in a production environment.  Not to be used for production quality software.  If it breaks, no big deal - you shouldn't be running it like your very own <insert production machine> environment, then go complain about it because your software inside stopped working.  It's even had that disclaimer for years.  The original post, no matter how sorry it is, solidifies that - it's someone who's enviornment broke and they got mad.  Did you even read through any of these posts?  I'm betting not, or you wouldn't be asking that question other than to cause <insert whatever drama laced theme you want>.

    You can call it hate speech all you want and be completely incorrect, but it still doesn't change the fact that entitlement has run amuck in this forum over this software and its intended use.

     

    Vivaldo Sagese

      

    Amodin
    your post is a flat out lie.  There was no making the forum private.  I had to log in just to be able to reply, yet I read it just fine

    Oh, that's a good news. I tested and you're correct, the forum is not private ANYMORE. How you give people no benefit of the doubt is ridiculous instead. Why would I have to lie about something everyone who's reading can check easily?

     Why should I give someone the benefit of the doubt when you don't even check your facts?  It wasn't private.  Hasn't been.  And, thanks for proving my point with your last sentence.  

  • In reply to Amodin01:

    Amodin01

    Second, I think what I wrote is pretty self-explanatory.  It's a sandbox environment, used, meant and built for testing to not be included in a production environment.  Not to be used for production quality software.  If it breaks, no big deal - you shouldn't be running it like your very own <insert production machine> environment, then go complain about it because your software inside stopped working. 

    Debatable. You can give disclaimers all you want but if someone pays for software they have a reasonable expectation of usability. In this case most of the complaining I have seen has been about licenses expiring and not being fixed. This falls under a reasonable expectation.

    Amodin01

    It's even had that disclaimer for years.  The original post, no matter how sorry it is, solidifies that - it's someone who's enviornment broke and they got mad.  Did you even read through any of these posts?  I'm betting not, or you wouldn't be asking that question other than to cause <insert whatever drama laced theme you want>.

    Did YOU even read all these posts? The original post has absolutely nothing to do with an environment production or otherwise that broke. The original post simply states due to their piss poor handling of this situation and previous situations handling other commercial software that is/was very much advertised for enterprise use I can't imagine that their support for their current lineup will be much better and it's potentially going to cost them a rather large deal. How people and companies act/react has consequences even on the internet. Saying or doing the wrong thing even for what some people may think is a shitty little product or idea has more than once cost companies online.

      

     
    Amodin01
    Vivaldo Sagese

      

    Amodin
    your post is a flat out lie.  There was no making the forum private.  I had to log in just to be able to reply, yet I read it just fine

    Oh, that's a good news. I tested and you're correct, the forum is not private ANYMORE. How you give people no benefit of the doubt is ridiculous instead. Why would I have to lie about something everyone who's reading can check easily?

     

    Wow...

     

    Amodin01

     Why should I give someone the benefit of the doubt when you don't even check your facts?  It wasn't private.  Hasn't been.  And, thanks for proving my point with your last sentence.  

     

    Neither did you.

  • In reply to Amodin01:

    "First, I think you need to look up the definition of hate speech, because you clearly have no idea what it is.  There is not one mention of any social, racial, religious, ethnicity, disability, sex, orientation or identity group(s) involved in my statement."

    Thanks for the suggestion.  I did some brief research and here's what I found:

    A person hurling insults, making rude statements, or disparaging comments about another person or group is merely exercising his or her right to free speech. This is true even if the person or group targeted by the speaker is a member of a protected class. According to U.S. law, such speech is fully permissible and is not defined as hate speech.  Source: thelawdictionary.org/.../

    So, I stand corrected.  Is Amodin 101 guilty of hate speech?  Not by this definition.  Has Amodin 101 expressed insults, rude statements, and disparaging comments in his/her recent posts here.  Me thinks so.  But...it's not hate speech.  Amodin 101 should feel so proud now.

    Sorry to all for going off-topic with these couple of posts.  I thought many of the other opinions and concerns expressed in this thread were, and are, legitimate and valid... and I didn't like the critical and rude tone that was introduced by you-know-who.  Do I think expressing disagreement is okay?  You bet.  In fact, I think it's healthy.  But to do so in a pompous, arrogant, and condescending way is not acceptable.     

     

  • In reply to Amodin01:

    Amodin01
    Why should I give someone the benefit of the doubt when you don't even check your facts?  It wasn't private.  Hasn't been.

    Open an incognito window in your browser and then go on sandboxie.com. Click forum. Now, it definitely asks you to login.

     

    The forum itself may not be private, but it sure as hell seems that way when you try to enter it through the sandboxie website.

  • In reply to John Smith18:

    This forum is still private (requires login) if it's accessed using the forum link on sandboxie.com
    For a short period of time it was also private when accessed directly. I had a link to this topic bookmarked a long time ago that I was checking from time to time and all of a sudden it required login.

    Anyway we should get back to the important discussion that is what will happen to Sandboxie.
    I'm interested to know if Sandboxie will continue to be developed / updated and this secrecy doesn't help at all.

    Why I want to know is because I couldn't find any other software that has as many options and does the same things as efficient as Sandboxie does them. Without a good alternative to Sandboxie I'll have to make other plans like migrating all my systems to Linux, but this takes time, so I'd like to know sooner rather than later.

  • In reply to Johnny B1:

    The announcement about Sandboxie's future is now live: https://community.sophos.com/products/sandboxie/f/forum/115109/major-sandboxie-news-sandboxie-is-now-a-free-tool-with-plans-to-transition-it-to-an-open-source-tool

     

     

    Thank you for your patience, our apologies for the delays.  Hopefully this will be taken as good news for everyone.

  • In reply to Seth Geftic:

    Seth Geftic
    Hopefully this will be taken as good news for everyone.

     Wishful thinking, people love to complain no matter what, it's basically everywhere nowadays and any place that insecure little nerds can openly speak/write with no repercussions to what they say, such as hiding behind their computer screen. Do people act like this in the real world? No, because it's childish.

     So just you wait, we'll get people now complain that it's free and going open source...

    Welcome to 2019, year of the outrage cultural.

  • In reply to Seth Geftic:

    I'm pleased with the news. I just wish it hadn't taken you ~5 months to release.

  • I'm afraid this is not good news at all. Are you aware of the technical abilities required to develop a piece of software like Sandboxie? When it goes open source, who is going to continue developing it? People with the skills to do that probably will not do it therefore that will mean the end of Sandboxie.

     Time will tell but I don't think this are good news at all. It's just the opposite... terrible news.

  • In reply to Pedro López:

    At least there is some hope for the future.

    Doesn't excuse all the lies and dissembling IMO. Unforgivable from such a large company.

  • In reply to Pedro López:

    I totally agree, this is a sad day. I thought the only solution was to resell the product to the original developer or to another company but offer it for free and make it open source is like announcing that it's a dead product that no one is interested in further developing and selling licenses.

    I never payed for software but I bought a lifetime license a couple of years ago, and I totally regret it after seeing no interest in improving the program in recent months, but now I understand everything.

    Making Sandboxie open source it will probably hurt more than it will benefit, as hackers will be able to find vulnerabilities more easily... but hey who cares? if nobody will be able to continue using Sandboxie in the next versions of Windows.

     

  • In reply to Jose Ramon:

    Jose Ramon
    I totally agree, this is a sad day. I thought the only solution was to resell the product to the original developer or to another company but offer it for free and make it open source is like announcing that it's a dead product that no one is interested in further developing and selling licenses.

    It's funny to read this:

    "Frankly, the easiest and least costly decision for Sophos would have been to simply end of life Sandboxie."

    First: we were told support would continue.

    community.sophos.com/.../404705

    Second: If Sandboxie goes open source, what will be the cost for Sophos if they are not involved in the development anymore? What could be least costly than 0?

    For me it's simple: Sophos made numbers and decided Sandboxie's development is not worth for them. As they promised to continue support, now they pretend to continue giving support but will be the community who do it, but who is the community? Anyone could give names of the persons that are included in that community? I don't think so.

    If Sophos have the compromise to give support to Sandboxie, users should not allow them to resign from that compromise.