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Policy for Sophos Mobile MAC OS in "applying" state forever

rehan tahir

Hi 

I created and applied a firewall policy using Sophos Mobile for MAC OS on a IMAC device.

When I list the applied policies on this device, I do see that the said policy is applied. However, the status of the policy is in the "applying" state forever. 

Do I need to take any additional action in Sophos Mobile control plane to finish the application of the policy ?  If so, what steps do I need to take? 

How long will the state of the policy be in the "applying" state?

THanks and kind regards

rehan



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  • 0 in reply to Yashraj S

    Hi 

    I had performed this, but it did not help. 

    On my MAC OS device, how can I confirm from MAC whether the Sophos Mobile agent is running fine. Is there any logging ? 

    I do not see Sophos Mobile or any related processes  listed on the Sophos Endpont Self Help application.  I do not see any Sophos mobile app under applications in MAC OS

    thanks

    rehan

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