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After install of Sophos mobile Control all incoming calls show as unknown

Does any one else have or had this happen on android phones with Sophos.

handsets are Samsung and android version is 5,6 and 7

SMC is version 7

Up until in enrol the phone, any calls that are made to the phone will display the caller id of the incoming call. land line or other mobile

i enroll my handset and then add, workspace, email and security, application packs.

after this all calls incoming are shown as unknown.

it must be a setting that Sophos is altering

I haven't switched on the spam protection in the mobile security app.

If I do that, the calls can be blocked, and quarantined, so that element works but numbers still show as unknown.

 

I have 60 handsets waiting to deploy, and a call in to support..



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