We'd love to hear about it! Click here to go to the product suggestion community
I'm trying to configure the S.E.C Email Alerting using Google Account but doesn't work
Can someone help, Thanks.
you didn't say what doesn't work. Apparently you don't have an internal email-system or SMTP and the challenge is perhaps setting the required port and credentials.Please see Ability to specify a port for Email Alerts in Information on Sophos Enterprise Console 5.5.1 and Authenticated SMTP in email reporting.
In reply to QC:
I am having the same issue. I configure the SMTP server as smtp.gmail.com:587 (using TLS), and when I test it it tells me I successfully connected to the smtp server. However, my reports never get delivered to my Gmail account.
Trying to migrate this function from my Exchange server to Google.
In reply to Dave Moran:
Hello Dave Moran,
are you talking about Scheduled Reports (e.g. Alert and event history) or alerts when a threshold is exceeded? AFAIK the former is logged in %ProgramData%\Sophos\Sophos Endpoint Management\log\sophos-management-services.log in lines containing Sophos.Management.Email.Email.
when I test it it tells me I successfully connected to the smtp serverthis is because it does nothing more than connecting to the specified address and checking for the 220 .... greeting. When a report is about to be sent you'll likely get Failed to send email [...] The server response was: 5.7.0 Must issue a STARTTLS command first. [...] in the above mentioned log.When you try to test with the TLS port (465) the test will fail. This suggests SEC (still) doesn't talk SSL/TLS to an SMTP server. Dunno why this has not been implemented as, if I'm not mistaken, the underlying CDOSYS would support it.