Mac OS 10.15 Catalina Support and Known Issues. Please see KBA 134552, as there are many unavoidable issues in this OS release.
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I have 3 wifi cameras around my house but Sophos seems to blocking them when I use the website for myDlink. I contacted DLINK and they inform me SOPHOS is blocking the feed. I can't configure the settings in SOPHOS to allow www.mydlink.com like a whitelist. Is there anyway I could get SOPHOS to stop blocking this domain? I have no issues seeing the stream on other PCs w/o SOPHOS nor my mobile devices.
When I use the CONFIGURE option in SOPHOS it is all greyed out. So not sure how else I can configure SOPHOS. Those are shown in the 2nd and 3rd screenshots.
In reply to Paolo Arlotti:
Hello Paolo Arlotti,
as far as I know you can't selectively (i.e. per site or IP) disable content/download scanning. Is there an entry in the AV and HIPS log that says something has been blocked? And BTW, which Windows version?
In reply to QC:
Unfortunately no entries in the log; this problem occurs with both Sophos Cloud and Sophos endpoints.
My pc is Windows 10 professional ver1903
it seems there is some incompatibility. I think it's necessary to open a ticket with Support.
I believe you'll need to add a website exclusion for the IP of the camera and not mydlink.com. You can do this by clicking Configure > Authorization > Websites. I've included a screenshot of where to find this below:
In reply to MEric:
Hello MEric and Paolo,
unless this has changed website/IP exclusions apply only to blocking of malicious websites, neither to Web Control nor to Content Scanning (that's what Paolo turned off, implicitly with turning off on-access and then explicitly).