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I have right-click scanning enabled, but after a recent Windows update, I no longer see the option to scan files with Sophos when I right click. How can I restore this option in Windows Explorer?
Version 10.8 - Last updated today, 8/10/2019.
I assume it's a 64-bit computer?
Can you try:
1. Open an admin command prompt.
2. Change directory to C:\WINDOWS\SysWOW64\ e.g.
3. Run the command (all one line):"C:\Program Files (x86)\Sophos\Sophos Anti-Virus\\NATIVE.EXE" 37 REGSVR32.EXE /s "C:\Program Files (x86)\Sophos\Sophos Anti-Virus\\SavShellExtX64.dll"
Does that add it backRegards,
In reply to jak:
All as one line? You have two lines there, each in quotes. I'm getting the error: "'C:\Program' is not recognized as an internal or external command.
Can you please provide what you have above again - but without the quotes? In other words show it EXACTLY as I would type it at the command prompt? Thanks !
In reply to M D2:
Does that help?
I still get:"'"C:/Program Files (x86)\Sophos\Sophos Anti-Virus\Native.EXE"' is not recognized as an internal or external command, operable program or batch file."
I also don't see 'NATIVE.EXE' in the directory specified. It's all just .dll files.
Can you copy it from the cache of SAU, e.g.
The command ran without errors, but I still don't have a scan option on the R-Click menu.