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Issue after upgrading to 5.3.1.... Software Update failed..

Hi,

Recently upgrade to SEC 5.3.1.. The following are the errors I have observed from SUM_Trace_logs.

2015-09-09 17:53:19 : Cmd-ALL << [E402D][DispatcherPrograms-2015-09-09T09-53-18-2][5CF594B0-9FED-4212-BA91-A4077CB1D1F3] Gather Currency Data operation invoked by dispatcherId 'DispatcherPrograms-2015-09-09T09-53-18-2' on product with rigid name '5CF594B0-9FED-4212-BA91-A4077CB1D1F3' has been aborted because the data has not been synchronised correctly.
2015-09-09 17:53:19 : Cmd-ALL << [E402D][DispatcherPrograms-2015-09-09T09-53-18-2][7D48A012-0C64-4F21-BA27-A9CEDF442749] Gather Currency Data operation invoked by dispatcherId 'DispatcherPrograms-2015-09-09T09-53-18-2' on product with rigid name '7D48A012-0C64-4F21-BA27-A9CEDF442749' has been aborted because the data has not been synchronised correctly.

Thanks

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0 QC over 9 years ago

Hello JoshuaZhang,

these errors are "only" subsequent ones. The actual error occurred earlier - look for the "oldest" line containing [DispatcherPrograms-2015-09-09T09-53-18-2] and search for lines with an error tag, << [E would find them. If the first hit is one of the above lines it might be harder to find, you could post the part of the log here.

Christian
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0 QC over 9 years ago

Hello JoshuaZhang,

these errors are "only" subsequent ones. The actual error occurred earlier - look for the "oldest" line containing [DispatcherPrograms-2015-09-09T09-53-18-2] and search for lines with an error tag, << [E would find them. If the first hit is one of the above lines it might be harder to find, you could post the part of the log here.

Christian
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