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Web protection is no longer functional. The filtering driver has been bypassed or unloaded [0xa058000c] Windows 10 1703

I have an open ticket with Sophos about this issue popping up on about 17 machines that were just recently updated to Windows 10 1703 from Windows 10 1607. Tried the following KB 114350 with Zero luck in getting this resolved. I have tried Uninstalling and Reinstalling both manually on the console, and through the "Protect Computers" option within the Enterprise Console.  Even created a Group with the recommended policies as suggested within the KB article with no luck on that either. going to http://sophostest.com/malware/index.html to test and verify the machines are protected results in the website not being blocked. Looking for any ideas that might help resolve this issue once in for all. 

 

Thank you,

 

Jamie



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  • Also experiencing this issue across many machines.

     

    Windows 10 pro 1709

    Endpoint version: 10.7

    Web control version: 1.5.1539

     

    Firefox, Chrome block appropriately. IE11, blocks sometimes. Edge does not block at all.

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  • Also experiencing this issue across many machines.

     

    Windows 10 pro 1709

    Endpoint version: 10.7

    Web control version: 1.5.1539

     

    Firefox, Chrome block appropriately. IE11, blocks sometimes. Edge does not block at all.

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