This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SEC 5.2.1 and Sophos for MAC OS X Preview (9.0.3)

Decided to give the Preview of Anti-Virus for Mac OS X, version 9.0.3 a try. Chose an old MacBook (running 10.4) as guinea pig. After assigning the alternate policy updating failed with a rather vacuous Error: Could not update Sophos-Anti-Virus at .... Update failed. No indication of the nature or the error and surprisingly no indication of the update location used. 

Now, the error was not unexpected - 9.0.x requires MAC OS X 10.6 minimum but perhaps a more meaningful message could be issued. Anyway I checked the update location and found that it named ESCOSXL as source folder - obviously indicating the changed requirements (though I can't figure out what the L stands for :smileyhappy:).

Admittedly pre-10.6 versions should be rare by now (I've found two 10.5 installations still in use out of about 100). But the folder name change will affect unmanaged or occasionally off-site clients (yes, Cloud is the answer :smileywink:). I've found no reference though (I'd have expected this in the Release Notes). Even as it is Preview you should be required to discover this important information on your own.

Christian   

:43783


This thread was automatically locked due to age.
Parents

  • test12234 wrote:

    Thanks for the reply. I'm already utilizing the group path option but its kind of ineffienct. Can take anywhere from 10-15mins to get a policy


    Yes, depending on a number of factors including the "busy-ness" of the console it can take anywhere from a few seconds to a number of minutes. With relays, in geographically-separated organizations, it can take longer. The endpoint can't really do much about it, other than continue to poll the console periodically to ask for updates.

    We have no plans at the moment to create pre-configuration features for managed endpoints (Cloud or SEC).

    :52208

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

Reply

  • test12234 wrote:

    Thanks for the reply. I'm already utilizing the group path option but its kind of ineffienct. Can take anywhere from 10-15mins to get a policy


    Yes, depending on a number of factors including the "busy-ness" of the console it can take anywhere from a few seconds to a number of minutes. With relays, in geographically-separated organizations, it can take longer. The endpoint can't really do much about it, other than continue to poll the console periodically to ask for updates.

    We have no plans at the moment to create pre-configuration features for managed endpoints (Cloud or SEC).

    :52208

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

Children
No Data