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Enterprise console not updating

DrCheese

Hi Guys,

Since rebooting the server that hosts Sophos last night, the enterprise console appears to have stopped updating. It's showing computers disconnected that I know are on and active, it's not reporting new Device control events or virus events (ran the eicar test virus on a few machines)

Nor can I force the update manager to run an update. It just seems totally frozen :s I've rebooted again since and it stays the same.

Looking at the network communication report shows no problems so I'm a bit lost as to what's going on. Is there any logs I can look at that might help?

I'm running 4.5

:8545


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    Yeah, all my clients were pointing to the relay server and it broke communication between the console and the relay server.  The weird that is concerning me is that this happened after I pushed the new 9.5 client to the relay server, obviously the policy I pushed to it updated the key to point to itself since all other machines point to it.  I'm guessing that server should have it own seperate policy?

    :8653
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  • 0

    Yeah, all my clients were pointing to the relay server and it broke communication between the console and the relay server.  The weird that is concerning me is that this happened after I pushed the new 9.5 client to the relay server, obviously the policy I pushed to it updated the key to point to itself since all other machines point to it.  I'm guessing that server should have it own seperate policy?

    :8653
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