Hi all,
My customer is getting hundreds of the following e-mail alerts:
An event happened on the computer <Hostname>
Main configuration is not available, using backup configuration Successfully updated Sophos Anti-Virus from sgvwgsaacsopho/.../savlinux
I found a post in regards to this issue:
https://community.sophos.com/products/endpoint-security-control/f/3/t/4652
Here is the output of savconfig get & savupdate -V5:
> /opt/sophos-av/bin/savconfig get
Email: root@localhost
EmailDemandSummaryIfThreat: true
EmailLanguage: English
EmailNotifier: true
EmailServer: localhost:25
EnableOnStart: false
ExclusionEncodings: UTF-8
EUC-JP
ISO-8859-1
LogMaxSizeMB: 100
NotifyOnUpdate: false
UploadSamples: false
SendErrorEmail: true
SendThreatEmail: true
UINotifier: true
UIpopupNotification: true
UIttyNotification: true
LiveProtection: enabled
ScanArchives: mixed
> /opt/sophos-av/bin/savupdate -v5
Main configuration is not available, using backup configuration
Updating from sgvwgsaacsopho/.../savlinux
Reading sgvwgsaacsopho/.../cidsync.upd
Downloading sgvwgsaacsopho/.../cidsync.upd
388824 bytes downloaded in 1.034779 secs (366.948883 KiB/s)
Reading /opt/sophos-av/update/cache/Primary/cidsync.upd
Reading /opt/sophos-av/update/cache/Primary/savi/sav/vdlmnfst.dat
Reading /opt/sophos-av/update/cache/Primary/savi/engine/32/enginemnfst.dat
Reading /opt/sophos-av/update/cache/Primary/savi/engine/64/enginemnfst.dat
Reading /opt/sophos-av/update/cache/Primary/sav.dat
Reading /opt/sophos-av/update/cache/Primary/talpa.dat
No update from sgvwgsaacsopho/.../savlinux
Reading sgvwgsaacsopho/.../index.spec
Downloading sgvwgsaacsopho/.../index.spec
Reading sgvwgsaacsopho/.../index.spec
Downloading sgvwgsaacsopho/.../index.spec
Reading sgvwgsaacsopho/.../cac.pem
Downloading sgvwgsaacsopho/.../cac.pem
1131 bytes downloaded in 0.223159 secs (4.949354 KiB/s)
Reading /opt/sophos-av/update/cache/Primary/cac.pem
Reading sgvwgsaacsopho/.../mrinit.custom
Downloading sgvwgsaacsopho/.../mrinit.custom
Reading sgvwgsaacsopho/.../MRInit.custom
Downloading sgvwgsaacsopho/.../MRInit.custom
Reading sgvwgsaacsopho/.../mrinit.conf
Downloading sgvwgsaacsopho/.../mrinit.conf
521 bytes downloaded in 0.222961 secs (2.281965 KiB/s)
Reading /opt/sophos-av/update/cache/Primary/MRInit.conf
No update from sgvwgsaacsopho/.../savlinux
Successfully updated Sophos Anti-Virus from
http://sgvwgsaacsopho/CIDs/S000/savlinux
From the savconfig output, looks like there is no "PrimaryUpdateSourcePath" set ?
Any idea what may have caused that? and please suggest how to add this back into the configuration.
You help is much appreciated.
Cheers,
SF.
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