SEC 5.4 install

Question

ok so gone to install SEC 5.4 and its telling me that i have encryption installed ??? 
 now i thought ok maybe its the tamper protection the wasnt switched on but i reset it anyway. any ideas because im out. we dont use drive or any form of encryption on any of out computers. 
 thanks kurt.

vospersIT · Accepted Answer

well after support taking for ever to help me i contacted our accounts software providers and asked them what problems i would get if i updated to SP1. 
 turns out nun so updated to SP1 and ran 5.4 again now all installed and working fine.

QC · Answer

Hello Kurt, 
 you've probably gone through the encryption dialog during a past install so this feature is installed. Whether you use Encryption or have ever used it or not doesn't matter, please simply follow Sophos Enterprise Console 5.4.0 - How to remove Encryption (note: Elevated command prompt! - and it might take a few minutes). 
 Christian

JamieCameron · Answer

I got it to work [:D] 
 I stopped the Sophos encryption service. Started the windows installer service. 
 Ran msiexec /i Server64.msi REMOVE=Encryption in elevated command prompt 
 Seems to have uninstalled.

JamieCameron · Answer

I had the same problem also on Server 2008. This is how I got it to work: 
 I stopped the Sophos encryption service. Started the windows installer service. 
 Ran msiexec /i Server64.msi REMOVE=Encryption in elevated command prompt