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Enterprise console, can't insert database user.

rosyidiysor

Hello,

I want to re-install Console, when insert username for database and i got error like this:

Server is joined domain and user that i used is valid. Is there a way to solve this?

Regards,

Rosyid



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  • 0

    Hello Rosyid,

    this is a standard dialog - the error suggests the domain is valid but the object (i.e. user) can't be found. You should get the same result e.g. when you try to give this user permissions to a folder. This is likely not an issue with the SEC installer. Are you installing with a local or a domain admin?

    Christian

     

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  • 0

    Hello Rosyid,

    this is a standard dialog - the error suggests the domain is valid but the object (i.e. user) can't be found. You should get the same result e.g. when you try to give this user permissions to a folder. This is likely not an issue with the SEC installer. Are you installing with a local or a domain admin?

    Christian

     

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  • 0 in reply to QC

    Hello Christian,

    I'm installing with a domain user, because on this server i'll migrate the database existing on old server. The database user is using domain user. How to give permission to user domain to install this console?

    Regards,

    Rosyid

    Regards,

    Rosyid

  • 0 in reply to rosyidiysor

    Hello Rosyid,

    I'd suggest that you just enter just sophos (provided it indeed starts with sophos) instead of DFID\sophos_db, click Check Names and select the appropriate account from the list. Note: Or click Advanced to search for the account. Don't think it's a permissions issue - normally a domain user can "read" the other users.

    Christian

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