problem reinstalling SEC 531. Can't figure it out. Server64msi log file indicates two "return value 3" messages. Here they are. Please advise. Any help would be greatly appreciated!
#1
MSI (s) (CC:B0) [12:53:36:693]: Executing op: ActionStart(Name=PublishProduct,Description=Publishing product information,)
MSI (s) (CC:B0) [12:53:36:693]: Executing op: CleanupConfigData()
MSI (s) (CC:B0) [12:53:36:693]: Executing op: RegisterPatchOrder(Continue=0,SequenceType=1,Remove=0)
MSI (s) (CC:B0) [12:53:36:693]: Executing op: ProductPublishUpdate()
MSI (s) (CC:B0) [12:53:36:693]: Executing op: SourceListRegisterLastUsed(SourceProduct={E9366D3F-ED09-42D1-BAFF-1EF2E3BF8A37},LastUsedSource=C:\sec_531\ServerInstaller\)
MSI (s) (CC:B0) [12:53:36:693]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (CC:B0) [12:53:36:693]: Specifed source is already in a list.
MSI (s) (CC:B0) [12:53:36:693]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (CC:B0) [12:53:36:693]: Adding new sources is allowed.
MSI (s) (CC:B0) [12:53:36:693]: Set LastUsedSource to: C:\sec_531\ServerInstaller\.
MSI (s) (CC:B0) [12:53:36:693]: Set LastUsedType to: n.
MSI (s) (CC:B0) [12:53:36:693]: Set LastUsedIndex to: 2.
MSI (s) (CC:B0) [12:53:36:693]: Executing op: ActionStart(Name=CreateCDLTask,,)
MSI (s) (CC:B0) [12:53:36:693]: Executing op: CustomActionSchedule(Action=CreateCDLTask,ActionType=9217,Source=BinaryData,Target=**********,CustomActionData=**********)
MSI (s) (CC:70) [12:53:36:724]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIE2CD.tmp, Entrypoint: CreateScheduledTask
CreateScheduledTask: Initialized.
CreateScheduledTask: Error 0x80070520: Error encountered while creating scheduled task.
CreateScheduledTask: Error 0x80070520: Failed to create scheduled task.
CustomAction CreateCDLTask returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (CC:B0) [12:53:37:036]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (CC:B0) [12:53:37:036]: User policy value 'DisableRollback' is 0
MSI (s) (CC:B0) [12:53:37:036]: Machine policy value 'DisableRollback' is 0
Action ended 12:53:37: InstallFinalize. Return value 3.
#2
MSI (s) (CC:B0) [12:55:50:698]: Executing op: ActionStart(Name=Rollback_Remove_mrinit,,)
MSI (s) (CC:B0) [12:55:50:698]: Executing op: CustomActionRollback(Action=Rollback_Remove_mrinit,ActionType=1281,Source=BinaryData,Target=RemoveCustomFile,CustomActionData=C:\Program Files (x86)\Sophos\Enterprise Console\mrinit.conf)
MSI (s) (CC:88) [12:55:50:698]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEE61.tmp, Entrypoint: RemoveCustomFile
RemoveCustomFile: Initialized.
RemoveCustomFile: CustomActionData C:\Program Files (x86)\Sophos\Enterprise Console\mrinit.conf.
RemoveCustomFile: Custom action data is 'C:\Program Files (x86)\Sophos\Enterprise Console\mrinit.conf'.
RemoveCustomFile: About to delete file 'C:\Program Files (x86)\Sophos\Enterprise Console\mrinit.conf'.
RemoveCustomFile: Delete file 'C:\Program Files (x86)\Sophos\Enterprise Console\mrinit.conf' succeeded.
MSI (s) (CC:B0) [12:55:50:714]: Executing op: ActionStart(Name=Rollback_Remove_cac,,)
MSI (s) (CC:B0) [12:55:50:714]: Executing op: CustomActionRollback(Action=Rollback_Remove_cac,ActionType=1281,Source=BinaryData,Target=RemoveCustomFile,CustomActionData=C:\Program Files (x86)\Sophos\Enterprise Console\cac.pem)
MSI (s) (CC:CC) [12:55:50:729]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIEE71.tmp, Entrypoint: RemoveCustomFile
RemoveCustomFile: Initialized.
RemoveCustomFile: CustomActionData C:\Program Files (x86)\Sophos\Enterprise Console\cac.pem.
RemoveCustomFile: Custom action data is 'C:\Program Files (x86)\Sophos\Enterprise Console\cac.pem'.
RemoveCustomFile: About to delete file 'C:\Program Files (x86)\Sophos\Enterprise Console\cac.pem'.
MSI (s) (CC:B0) [12:55:50:729]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
MSI (s) (CC:B0) [12:55:50:729]: Error in rollback skipped. Return: 5
RemoveCustomFile: Delete file 'C:\Program Files (x86)\Sophos\Enterprise Console\cac.pem' succeeded.
MSI (s) (CC:B0) [12:55:50:729]: No System Restore sequence number for this installation.
MSI (s) (CC:B0) [12:55:50:729]: Unlocking Server
MSI (s) (CC:B0) [12:55:50:729]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 12:55:50: INSTALL. Return value 3.
Additionally, the windows event log has the following error:
Initialization failed.
Step: Creating the messaging connection
Error: Unexpected error
This thread was automatically locked due to age.
