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RMS issue - clients update just fine but do not report to SEC

All,

It appears that after a recent update on 4/21/15 for the Sophos Update Manager on our message relay server, external clients are no longer reporting in SEC. They are able to update as usual, but nothing reports to SEC.

After doing some digging, looking at the MRInit.conf files, policies, tearing my hair out, etc.....I think I see the issue - just not sure how to resolve it.

In the SEC application, I can see the primary server and the message relay both have the latest Update Manager version > 1.5.6.13.

However, looking at the Programs installed on the message relay server through control panel, it is not showing the proper version installed. It shows 1.5.2.1060, whereas the primary server shows the proper 1.5.6.13 version.

I tried to run a repair on the Sophos Update Manager application on the message relay server via control panel, but that didn't change the version. When I force an update through SEC, it downloads the binaries and appears like it's still at the latest version...

Also, using 5.2.2 on server 2008 R2.

Any help is appreciated.

This thread was automatically locked due to age.

Parents

0 asester over 9 years ago

Here are the logs (minus the real IP's and domains/names):
Not connected to VPN:
20.05.2015 13:53:25 1528 I SOF: C:\ProgramData/Sophos/Remote Management System/3/Router/Logs/Router-20150520-185325.log
20.05.2015 13:53:25 1528 I Sophos Messaging Router 4.0.2.21 starting...
20.05.2015 13:53:25 1528 I Setting ACE_FD_SETSIZE to 138
20.05.2015 13:53:25 1528 I Initializing CORBA...
20.05.2015 13:53:25 1528 I Connection cache limit is 10
20.05.2015 13:53:26 1528 I Creating ORB runner with 4 threads
20.05.2015 13:53:26 1528 I Compliant certificate hashing algorithm.
20.05.2015 13:53:26 1528 I This computer is part of the domain acme
20.05.2015 13:53:26 1528 I This router's IOR:
IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a4000000010102000c0000003139322e3136382e312e3400012000004100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f7574657200000003000000000000000800000001003d00004f4154010000001800000001003d00010001000100000001000105090101000000000014000000080000000100a60086000220
20.05.2015 13:53:26 1528 I Successfully validated this router's IOR
20.05.2015 13:53:26 1528 I Reading router table file
20.05.2015 13:53:26 1528 I Host name: clientname
20.05.2015 13:53:26 1528 I Local IP addresses: 192.168.1.4
20.05.2015 13:53:26 1528 I Resolved name: clientname.acme
20.05.2015 13:53:26 1528 I Resolved alias/es:
20.05.2015 13:53:26 1528 I Resolved IP addresses: 192.168.1.4
20.05.2015 13:53:26 1528 I Resolved reverse names/aliases: clientname.acme
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CA782, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CA8B5, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CA9CE, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 13:53:26 0CCC I Routing to parent: id=035CB780, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 13:53:26 1528 I Waiting for messages...
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CB793, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CB81A, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CB932, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CCD32, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 1528 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 5, max number of user ports 15360
20.05.2015 13:53:26 1690 I Getting parent router IOR from x.x.x.x (correct NAT'd IP):8192
20.05.2015 13:53:26 1690 I Received parent router's IOR:
IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a4000000010102000e0000003139322e3136382e362e3135300001204100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f7574657200000003000000000000000800000001002c00004f4154010000001800000001002c00010001000100000001000105090101000000000014000000080000000100a60086000220
20.05.2015 13:53:26 1690 I Successfully validated parent router's IOR
20.05.2015 13:53:26 1690 I Accessing parent
20.05.2015 13:56:22 15EC I Client::LogonPushPush() successfully called back to client
20.05.2015 13:56:22 15EC I Writing router table file
20.05.2015 13:56:22 15EC I Logged on Agent as a client
20.05.2015 13:56:22 0CCC I Routing to Agent: id=035CD8D6, origin=Router$clientname:279132, dest=Router$clientname:279132.Agent, type=EM-ClientLogon
20.05.2015 13:56:22 172C I Sent message (id=035CD8D6) to Agent
20.05.2015 13:56:43 0CCC I Routing to parent: id=015CD8EB, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:04:07 1690 E ParentLogon::RegisterParent: Caught CORBA system exception, ID 'IDL:omg.org/CORBA/TRANSIENT:1.0'
OMG minor code (2), described as '*unknown description*', completed = NO

20.05.2015 14:04:37 1690 I Getting parent router IOR from x.x.x.x (correct NAT'd IP):8192
20.05.2015 14:04:37 1690 I Received parent router's IOR:
IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a4000000010102000e0000003139322e3136382e362e3135300001204100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f7574657200000003000000000000000800000001002c00004f4154010000001800000001002c00010001000100000001000105090101000000000014000000080000000100a60086000220
20.05.2015 14:04:37 1690 I Successfully validated parent router's IOR
20.05.2015 14:04:37 1690 I Accessing parent
20.05.2015 14:15:18 1690 E ParentLogon::RegisterParent: Caught CORBA system exception, ID 'IDL:omg.org/CORBA/TRANSIENT:1.0'
OMG minor code (2), described as '*unknown description*', completed = NO
end of log
While connected to the VPN:
20.05.2015 14:16:34 0AC4 I SOF: C:\ProgramData/Sophos/Remote Management System/3/Router/Logs/Router-20150520-191634.log
20.05.2015 14:16:34 0AC4 I Sophos Messaging Router 4.0.2.21 starting...
20.05.2015 14:16:34 0AC4 I Setting ACE_FD_SETSIZE to 138
20.05.2015 14:16:34 0AC4 I Initializing CORBA...
20.05.2015 14:16:34 0AC4 I Connection cache limit is 10
20.05.2015 14:16:34 0AC4 I Creating ORB runner with 4 threads
20.05.2015 14:16:34 0AC4 I Compliant certificate hashing algorithm.
20.05.2015 14:16:34 0AC4 I This computer is part of the domain acme
20.05.2015 14:16:34 0AC4 I This router's IOR:
IOR: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
20.05.2015 14:16:34 0AC4 I Successfully validated this router's IOR
20.05.2015 14:16:34 0AC4 I Reading router table file
20.05.2015 14:16:34 0AC4 I Host name: clientname.acme
20.05.2015 14:16:34 0AC4 I Local IP addresses: 10.x.x.x 192.168.1.4
20.05.2015 14:16:34 0AC4 I Resolved name: clientname.acme
20.05.2015 14:16:34 0AC4 I Resolved alias/es:
20.05.2015 14:16:34 0AC4 I Resolved IP addresses: 10.x.x.x 192.168.1.4
20.05.2015 14:16:34 0AC4 I Resolved reverse names/aliases: clientname.acme
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CA782, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CA8B5, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CA9CE, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 14:16:34 0E90 I Routing to parent: id=035CB780, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 14:16:34 0AC4 I Waiting for messages...
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CB793, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CB81A, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 147C I Getting parent router IOR from x.x.x.x (correct NAT'd IP):8192
20.05.2015 14:16:34 0AC4 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 5, max number of user ports 15360
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CB932, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CCD32, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CD8EB, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:35 147C I Received parent router's IOR:
IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a4000000010102000e0000003139322e3136382e362e3135300001204100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f7574657200000003000000000000000800000001002c00004f4154010000001800000001002c00010001000100000001000105090101000000000014000000080000000100a60086000220
20.05.2015 14:16:35 147C I Successfully validated parent router's IOR
20.05.2015 14:16:35 147C I Accessing parent
20.05.2015 14:16:35 147C I Parent is Router$messagerelay servername:279129
20.05.2015 14:16:35 147C I RouterTableEntry::LogonToParentRouter() - logging on as active consumer
20.05.2015 14:16:35 147C I RouterTableEntry state (router, logging on): Router$messagerelay servername:279129 is passive consumer, passive supplier
20.05.2015 14:16:35 147C I Logged on to parent router as Router$clientname:279132
20.05.2015 14:16:35 147C I This computer is part of the domain acme
20.05.2015 14:16:35 0E90 I Routing to Agent: id=055CB40D, origin=Router$messagerelay servername:279129.Router$primary servername.EM, dest=Router$messagerelay servername:279129.Router$clientname:279132.Agent, type=EM-SetConfiguration
20.05.2015 14:16:35 142C I Sent message (id=015CA782) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CA8B5) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CA9CE) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=035CB780) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CB793) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CB81A) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CB932) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CCD32) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CD8EB) to Router$messagerelay servername:279129
20.05.2015 14:16:45 09A8 I SSL handshake done, local IP address = 10.x.x.x
20.05.2015 14:16:51 09A8 I Client::LogonPushPush() successfully called back to client
20.05.2015 14:16:51 09A8 I Logged on Agent as a client
20.05.2015 14:16:51 08E0 I Sent message (id=055CB40D) to Agent
20.05.2015 14:16:51 0E90 I Routing to Agent: id=035CDDA3, origin=Router$clientname:279132, dest=Router$clientname:279132.Agent, type=EM-ClientLogon
20.05.2015 14:16:51 0EF8 I Sent message (id=035CDDA3) to Agent
20.05.2015 14:17:12 0E90 I Routing to parent: id=015CDDB8, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:17:13 142C I Sent message (id=015CDDB8) to Router$messagerelay servername:279129
End of log.
I see the client in SEC within 20 seconds of restarting the Message Router service while on the VPN.
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0 asester over 9 years ago

Here are the logs (minus the real IP's and domains/names):
Not connected to VPN:
20.05.2015 13:53:25 1528 I SOF: C:\ProgramData/Sophos/Remote Management System/3/Router/Logs/Router-20150520-185325.log
20.05.2015 13:53:25 1528 I Sophos Messaging Router 4.0.2.21 starting...
20.05.2015 13:53:25 1528 I Setting ACE_FD_SETSIZE to 138
20.05.2015 13:53:25 1528 I Initializing CORBA...
20.05.2015 13:53:25 1528 I Connection cache limit is 10
20.05.2015 13:53:26 1528 I Creating ORB runner with 4 threads
20.05.2015 13:53:26 1528 I Compliant certificate hashing algorithm.
20.05.2015 13:53:26 1528 I This computer is part of the domain acme
20.05.2015 13:53:26 1528 I This router's IOR:
IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a4000000010102000c0000003139322e3136382e312e3400012000004100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f7574657200000003000000000000000800000001003d00004f4154010000001800000001003d00010001000100000001000105090101000000000014000000080000000100a60086000220
20.05.2015 13:53:26 1528 I Successfully validated this router's IOR
20.05.2015 13:53:26 1528 I Reading router table file
20.05.2015 13:53:26 1528 I Host name: clientname
20.05.2015 13:53:26 1528 I Local IP addresses: 192.168.1.4
20.05.2015 13:53:26 1528 I Resolved name: clientname.acme
20.05.2015 13:53:26 1528 I Resolved alias/es:
20.05.2015 13:53:26 1528 I Resolved IP addresses: 192.168.1.4
20.05.2015 13:53:26 1528 I Resolved reverse names/aliases: clientname.acme
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CA782, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CA8B5, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CA9CE, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 13:53:26 0CCC I Routing to parent: id=035CB780, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 13:53:26 1528 I Waiting for messages...
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CB793, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CB81A, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CB932, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 13:53:26 0CCC I Routing to parent: id=015CCD32, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 13:53:26 1528 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 5, max number of user ports 15360
20.05.2015 13:53:26 1690 I Getting parent router IOR from x.x.x.x (correct NAT'd IP):8192
20.05.2015 13:53:26 1690 I Received parent router's IOR:
IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a4000000010102000e0000003139322e3136382e362e3135300001204100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f7574657200000003000000000000000800000001002c00004f4154010000001800000001002c00010001000100000001000105090101000000000014000000080000000100a60086000220
20.05.2015 13:53:26 1690 I Successfully validated parent router's IOR
20.05.2015 13:53:26 1690 I Accessing parent
20.05.2015 13:56:22 15EC I Client::LogonPushPush() successfully called back to client
20.05.2015 13:56:22 15EC I Writing router table file
20.05.2015 13:56:22 15EC I Logged on Agent as a client
20.05.2015 13:56:22 0CCC I Routing to Agent: id=035CD8D6, origin=Router$clientname:279132, dest=Router$clientname:279132.Agent, type=EM-ClientLogon
20.05.2015 13:56:22 172C I Sent message (id=035CD8D6) to Agent
20.05.2015 13:56:43 0CCC I Routing to parent: id=015CD8EB, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:04:07 1690 E ParentLogon::RegisterParent: Caught CORBA system exception, ID 'IDL:omg.org/CORBA/TRANSIENT:1.0'
OMG minor code (2), described as '*unknown description*', completed = NO

20.05.2015 14:04:37 1690 I Getting parent router IOR from x.x.x.x (correct NAT'd IP):8192
20.05.2015 14:04:37 1690 I Received parent router's IOR:
IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a4000000010102000e0000003139322e3136382e362e3135300001204100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f7574657200000003000000000000000800000001002c00004f4154010000001800000001002c00010001000100000001000105090101000000000014000000080000000100a60086000220
20.05.2015 14:04:37 1690 I Successfully validated parent router's IOR
20.05.2015 14:04:37 1690 I Accessing parent
20.05.2015 14:15:18 1690 E ParentLogon::RegisterParent: Caught CORBA system exception, ID 'IDL:omg.org/CORBA/TRANSIENT:1.0'
OMG minor code (2), described as '*unknown description*', completed = NO
end of log
While connected to the VPN:
20.05.2015 14:16:34 0AC4 I SOF: C:\ProgramData/Sophos/Remote Management System/3/Router/Logs/Router-20150520-191634.log
20.05.2015 14:16:34 0AC4 I Sophos Messaging Router 4.0.2.21 starting...
20.05.2015 14:16:34 0AC4 I Setting ACE_FD_SETSIZE to 138
20.05.2015 14:16:34 0AC4 I Initializing CORBA...
20.05.2015 14:16:34 0AC4 I Connection cache limit is 10
20.05.2015 14:16:34 0AC4 I Creating ORB runner with 4 threads
20.05.2015 14:16:34 0AC4 I Compliant certificate hashing algorithm.
20.05.2015 14:16:34 0AC4 I This computer is part of the domain acme
20.05.2015 14:16:34 0AC4 I This router's IOR:
IOR: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
20.05.2015 14:16:34 0AC4 I Successfully validated this router's IOR
20.05.2015 14:16:34 0AC4 I Reading router table file
20.05.2015 14:16:34 0AC4 I Host name: clientname.acme
20.05.2015 14:16:34 0AC4 I Local IP addresses: 10.x.x.x 192.168.1.4
20.05.2015 14:16:34 0AC4 I Resolved name: clientname.acme
20.05.2015 14:16:34 0AC4 I Resolved alias/es:
20.05.2015 14:16:34 0AC4 I Resolved IP addresses: 10.x.x.x 192.168.1.4
20.05.2015 14:16:34 0AC4 I Resolved reverse names/aliases: clientname.acme
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CA782, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CA8B5, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CA9CE, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 14:16:34 0E90 I Routing to parent: id=035CB780, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 14:16:34 0AC4 I Waiting for messages...
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CB793, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CB81A, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 147C I Getting parent router IOR from x.x.x.x (correct NAT'd IP):8192
20.05.2015 14:16:34 0AC4 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 5, max number of user ports 15360
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CB932, origin=Router$clientname:279132.Agent, dest=EM, type=EM-EntityEvent
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CCD32, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:34 0E90 I Routing to parent: id=015CD8EB, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:16:35 147C I Received parent router's IOR:
IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a4000000010102000e0000003139322e3136382e362e3135300001204100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f7574657200000003000000000000000800000001002c00004f4154010000001800000001002c00010001000100000001000105090101000000000014000000080000000100a60086000220
20.05.2015 14:16:35 147C I Successfully validated parent router's IOR
20.05.2015 14:16:35 147C I Accessing parent
20.05.2015 14:16:35 147C I Parent is Router$messagerelay servername:279129
20.05.2015 14:16:35 147C I RouterTableEntry::LogonToParentRouter() - logging on as active consumer
20.05.2015 14:16:35 147C I RouterTableEntry state (router, logging on): Router$messagerelay servername:279129 is passive consumer, passive supplier
20.05.2015 14:16:35 147C I Logged on to parent router as Router$clientname:279132
20.05.2015 14:16:35 147C I This computer is part of the domain acme
20.05.2015 14:16:35 0E90 I Routing to Agent: id=055CB40D, origin=Router$messagerelay servername:279129.Router$primary servername.EM, dest=Router$messagerelay servername:279129.Router$clientname:279132.Agent, type=EM-SetConfiguration
20.05.2015 14:16:35 142C I Sent message (id=015CA782) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CA8B5) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CA9CE) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=035CB780) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CB793) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CB81A) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CB932) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CCD32) to Router$messagerelay servername:279129
20.05.2015 14:16:36 142C I Sent message (id=015CD8EB) to Router$messagerelay servername:279129
20.05.2015 14:16:45 09A8 I SSL handshake done, local IP address = 10.x.x.x
20.05.2015 14:16:51 09A8 I Client::LogonPushPush() successfully called back to client
20.05.2015 14:16:51 09A8 I Logged on Agent as a client
20.05.2015 14:16:51 08E0 I Sent message (id=055CB40D) to Agent
20.05.2015 14:16:51 0E90 I Routing to Agent: id=035CDDA3, origin=Router$clientname:279132, dest=Router$clientname:279132.Agent, type=EM-ClientLogon
20.05.2015 14:16:51 0EF8 I Sent message (id=035CDDA3) to Agent
20.05.2015 14:17:12 0E90 I Routing to parent: id=015CDDB8, origin=Router$clientname:279132.Agent, dest=EM, type=EM-GetStatus-Reply
20.05.2015 14:17:13 142C I Sent message (id=015CDDB8) to Router$messagerelay servername:279129
End of log.
I see the client in SEC within 20 seconds of restarting the Message Router service while on the VPN.
:57332
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