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Upgrade Error

Hello,

We recently purchased Sophos and was previously using a trail version with the Enterprise Console (which was 5.2.1R2).

After we purchased our licenses I noticed there was a new version (5.2.2) which I couldn't update throught the program so I tried just doing an upgrade with the new installer and that failed. I think it was something to do with all the components had updated their versions but the "Management Server" was still "5.2.1".

But now I'm just trying to start a fresh but even this isn't happening. I've tried to remove the program from "Programs and Features" but the "Managment Server" will not uninstall (no errors, loading screen shows progress then disapears. And the only other Sophos program installed is the "Update Manager", which I cannot remove either without removing the "Management server", all other components uninstalled.

So how can I mannually remove the "Managment Server" for a fresh install?

Tried reinstalling the old package, but this errors when trying to creating the database.

Thanks,

:52483


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