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linux servers not visible on sophos enterprise console

WClin

Hi,

Everything was working fine and then we had to change the domain name and make the server on which enterprise console is installed into a domain controller. After this enterprise console stopped working. We re-installed enterprise console and it is working now but linux servers are not getting displayed. Linux servers are able to get updates from the enterprise console. Is there a log file or settings or config I can check to fix this issue? PFA screenshots of enterprise console and linux server getting updates successfully.

Thanks in advance for your help.

Regards,

Shinoj. 

:50592


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  • 0

    Hi,

    I re-installed from the new CID and now I get this router log :

    03.06.2014 15:08:09 7700 I SOF: ./Router/Logs/Router-20140603-140809.log
03.06.2014 15:08:09 7700 I Sophos Messaging Router 3.0.0.1728 starting...
03.06.2014 15:08:09 7700 I Setting ACE_FD_SETSIZE to 138
03.06.2014 15:08:09 7700 I Initializing CORBA...
03.06.2014 15:08:09 7700 I Setting connection cache limit to 10
03.06.2014 15:08:09 7700 I Creating ORB runner with 4 threads
03.06.2014 15:08:09 7700 I Getting parent router IOR from 10.134.98.176:8192
03.06.2014 15:08:11 7700 I Getting parent router IOR from 192.168.150.126:8192
03.06.2014 15:08:11 7700 I Getting a new router certificate...
03.06.2014 15:08:12 7700 I Creating cryptographic key pair
03.06.2014 15:08:13 7700 E Router::Start: Caught Certificate request refused by certification manager, subject identity not proven

    Regards,

    Shinoj.

    :50608
Reply
  • 0

    Hi,

    I re-installed from the new CID and now I get this router log :

    03.06.2014 15:08:09 7700 I SOF: ./Router/Logs/Router-20140603-140809.log
03.06.2014 15:08:09 7700 I Sophos Messaging Router 3.0.0.1728 starting...
03.06.2014 15:08:09 7700 I Setting ACE_FD_SETSIZE to 138
03.06.2014 15:08:09 7700 I Initializing CORBA...
03.06.2014 15:08:09 7700 I Setting connection cache limit to 10
03.06.2014 15:08:09 7700 I Creating ORB runner with 4 threads
03.06.2014 15:08:09 7700 I Getting parent router IOR from 10.134.98.176:8192
03.06.2014 15:08:11 7700 I Getting parent router IOR from 192.168.150.126:8192
03.06.2014 15:08:11 7700 I Getting a new router certificate...
03.06.2014 15:08:12 7700 I Creating cryptographic key pair
03.06.2014 15:08:13 7700 E Router::Start: Caught Certificate request refused by certification manager, subject identity not proven

    Regards,

    Shinoj.

    :50608
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