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enterprise console trial

hi, if this is not the correct place kindly direct to the right one.

we're evaluating Sophos and have downloaded and installed the enterprise console as a trial.we're now deploying to the server (where the console is installed) and to my computer (already have kaspersky 6.x installed). in both instances, i keep getting in the console that the protection is out of date although if i hover the mouse over the sophos endpoint icon on the lower right corner of the screen, it says last checked for updates is today.

why does it keep  saying out of date? the update manager have already downloaded the latest.

:50466


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