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Variable Folder Exclusions in Settings

Dekkar

Hi, moving to the current version of SEC after deciding to leave my old SEM infrastructure asleep for the past year or so.

My old SEM On-Access Scan Settings allowed me to exclude things like

%temp%\NetRight

%USERPROFILE%\AppData\Roaming\Interwoven\

The newer version doesnt seem to have this ability, if I enter one of the above I get Invalid exclusion entered. (I tried Folder and FIle)

Having these exclusions is a pre-requisite of our DMS, so its critical that this is possible.

Is there something Im doing wrong?

Thanks,
Nathan

:58108


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    Hi Christian, thanks for the reply. In regards to the DMS, their documentation specifies that we need to exclude certain folders within the c:\user\usersname\appdata\roaming\interwoven\ folder as well as the temp\netright folder.

    I dont know why, but I do know that one of our AV solutions caused users to lose their changes sometimes when checking documents back into the DMS, due to these folders being scanned.

    Possibly you are correct that the old Enterprise Console accepted these values but didnt actaully action anything, as we never had problems with Sophos and the DMS.

    We are heading to VDI soon, and along with this folder redirection, so I want to get our AV solution up to scratch beforehand. This is just the first step.

    Is there a way of excluding folder within the user profile folders in Sophos?

    Thanks,
    Nathan

    :58127
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  • 0

    Hi Christian, thanks for the reply. In regards to the DMS, their documentation specifies that we need to exclude certain folders within the c:\user\usersname\appdata\roaming\interwoven\ folder as well as the temp\netright folder.

    I dont know why, but I do know that one of our AV solutions caused users to lose their changes sometimes when checking documents back into the DMS, due to these folders being scanned.

    Possibly you are correct that the old Enterprise Console accepted these values but didnt actaully action anything, as we never had problems with Sophos and the DMS.

    We are heading to VDI soon, and along with this folder redirection, so I want to get our AV solution up to scratch beforehand. This is just the first step.

    Is there a way of excluding folder within the user profile folders in Sophos?

    Thanks,
    Nathan

    :58127
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