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Enterprise Console Migration

RBGE

Hi all,

I've finally decided to bite the bullet and migrate Enterprise Console from an ancient Windows 2003 (32-bit) server to a slightly more up-to-date Windows 2008 R2 (64-bit) server, but am encountering a problem in this process.  The console is version 5.2.1 R2, and I'm following the migration guide linked to from http://www.sophos.com/en-us/support/knowledgebase/28276.aspx ( link leads to this document http://www.sophos.com/en-us/medialibrary/PDFs/documentation/sec_52_mgeng.pdf ).  The problem I'm encountering happens at point 4 of section 8 (on page 14) when attempting to restore the database to the new server.  The errors returned are in the attached text file, and contain an alarming amount of red text :smileyindifferent:

I notice it mentions the previous databases from 5.2.1 and before, which I'm not too concerned about as I just haven't removed them yet after the version upgrade, but it's not looking too promising for 5.2.1 R2 either.  Does anyone have any idea what I could be missing here?  I suspect it's something really simple which I've missed.

Many thanks for any help!

:49132


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    Woohoo, it worked! :smileyvery-happy:    I have no idea why it worked this time and not any of the other times - the only thing I did different from the previous attempt was using PurgeDB to tidy up the database a bit beforehand.  If it weren't for TheKiwiGeek's post mentioned previously though, I'd have migrated to some other vendor by now.  Still a few minor issues with the endpoint migration script not working and my local management console refusing to connect after updating the settings, but I'll work around those.

    Thanks for all the sugestions with this issue, and Sophos: please update your documentation.  Following the instructions exactly does not work if you've ever ugraded Enterprise Console!!!!  (due to the database paths)

    :54936
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  • 0

    Woohoo, it worked! :smileyvery-happy:    I have no idea why it worked this time and not any of the other times - the only thing I did different from the previous attempt was using PurgeDB to tidy up the database a bit beforehand.  If it weren't for TheKiwiGeek's post mentioned previously though, I'd have migrated to some other vendor by now.  Still a few minor issues with the endpoint migration script not working and my local management console refusing to connect after updating the settings, but I'll work around those.

    Thanks for all the sugestions with this issue, and Sophos: please update your documentation.  Following the instructions exactly does not work if you've ever ugraded Enterprise Console!!!!  (due to the database paths)

    :54936
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