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Enterprise Console reporting online machines offline and not up to date

Future

Hi,

Apologies if I post in the wrong place, first time on the forum!

I have a strange issue occuring on my network where 4 computers have suddenly started reporting that they are not up to date.  I've been to each machine and they are definitely up to date so it must just be the communication between server + pc... However, looking at them again this afternoon, they are now reporting as completely offline - rather than just not up to date.

Has anyone seen this before or have any ideas as to what/where I should start investigating?

Thanks in advance!

David

:51028


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    Hello David,

    messages are queued on the endpoint? Logs don't lie :), if communication flows the messages shouldn't accumulate.
    On rare occasions some thread might get stuck on the management server though. Restarting the Sophos Message Router and the Management Service (on the server) usually does no harm.

    Christian
    :51086
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  • 0
    Hello David,

    messages are queued on the endpoint? Logs don't lie :), if communication flows the messages shouldn't accumulate.
    On rare occasions some thread might get stuck on the management server though. Restarting the Sophos Message Router and the Management Service (on the server) usually does no harm.

    Christian
    :51086
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