Hey,
Server: MS Server 2003 32-bit
SEC: v5.0.0.8
Client: v10.0.3
Client OS: Windows 7 Pro 64-bit
I have a client machine that for some reason is not showing a status for the following categories:
Up to date
On-access
Application Control on-access
Data control scanning
Device control scanning
Tamper protection
It is showing status for the following categories:
Firewall
Patch assessment
I can't seem to pinpoint what is causing the issue.
I have had problems with the same client in the past but have somehow been successful in getting the status to show up again. This time around I am unable to get the status to come. I have tried reinstalling the client software with no luck.
I have followed the advice given in this post: No Status for On-access
I know there is communication between the client and the SEC because when I stop the "Sophos Message Router" service on the client machine the status of the client's machine shows offline on the SEC.
Is there anything further that I can do to try and figure out why the status keeps dropping out on this client machine?
Cheers
This thread was automatically locked due to age.
