Device Control exemptions

Question

Hi 
 When using the Sophos Enterprise Console to exempt devices, i.e External USB HDD's, when selecting the 'This Device Only' option, it allows you to put a comment. 
 However if you get more than one device with the same Model & Device ID, it overwrites the previous entry, this makes it difficult to find out whose device it is as we put the comment as the user. 
 I would have thought that selecting the 'All devices with this model ID' would have had the above outcome, hence selecting 'This Device Only'. 
 Kind regards, Dan Petford

QC · Accepted Answer

Hello Dan Petford, 
 with SEC you can assign policies only to computers (or rather, groups of computers), not users (Central does permit user-specific policies). The exemption is applied on all computers (regardless of the user) that have a policy assigned that contains this exemption. Furthermore, all devices that present the same Model/Device ID are exempted (naturally, I'd say, as they can't be discerned from the POV of Device Control). 
 Christian