Sophos Log writer service is installed in our SEC but the log files are not updated or not retrieved from db

Hi All,

We have issues in Sophos Log writer service installed in our SEC.  The logs are not getting pulled and is is not updated in C:\Sophoslogs.

Below is the error i could see in event logs, any one can suggest a fix for below issue ?

Log Name: Application
Source: Sophos Reporting Log Writer
Date: 17/12/2018 02:15:19
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: XXX
Description:
System.Data.SqlClient.SqlException - Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.. The DefaultCommonEvents call did not execute correctly.
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Sophos Reporting Log Writer" />
<EventID Qualifiers="0">0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-12-17T02:15:19.000000000Z" />
<EventRecordID>480373</EventRecordID>
<Channel>Application</Channel>
<Computer>xxx</Computer>
<Security />
</System>
<EventData>
<Data>System.Data.SqlClient.SqlException - Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.. The DefaultCommonEvents call did not execute correctly.</Data>
</EventData>
</Event>

Log Name: Application
Source: Sophos Reporting Log Writer
Date: 17/12/2018 02:23:20
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: XXX
Description:
System.Data.SqlClient.SqlException - Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.. The DefaultFirewallEvents call did not execute correctly.
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Sophos Reporting Log Writer" />
<EventID Qualifiers="0">0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-12-17T02:23:20.000000000Z" />
<EventRecordID>480374</EventRecordID>
<Channel>Application</Channel>
<Computer>XXX</Computer>
<Security />
</System>
<EventData>
<Data>System.Data.SqlClient.SqlException - Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.. The DefaultFirewallEvents call did not execute correctly.</Data>
</EventData>
</Event>