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Random Port Exhaustion on Sophos Endpoint Security and Control clients version 10.6.3 and 10.6.4 on Windows 10 Enterprise workstations.

Hi All,

Good morning! I have deployed on my environment several Windows 10 Enterprise Edition with the Sophos Endpoint Security and Control Security 10.6.3 and 10.6.4 versions installed and I'm facing randomly that suddenly the users are not able to browse the internet. Doing some troubleshooting and i found that I have from the Windows Logs several events 4227 and 4231, doing some monitoring(NETSTAT -anoq -p tcp) about the ports utilization i found that this file C:\Program Files (x86)\Common Files\Sophos\Web Intelligence\swi_fc.exe, is opening several ephemeral ports connections.

The only solution that we found so far is to have so far is to restart the machines, but the users are not quite happy.

Based on this, there's something else that I can do?

Really appreciate your help and comments,

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0 Tom Monkhouse over 5 years ago

We're also seeing similar symptoms to that which you have described. Did you find a resolution for this?

Thanks, Tom
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0 Tom Monkhouse over 5 years ago

We're also seeing similar symptoms to that which you have described. Did you find a resolution for this?

Thanks, Tom
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