Hello there.
We are installing Sophos Endpoint but now is the fact, there was a person with a computer but she got fired.
We take that computer and made a new profile on it.
I saw that person in my sophos cloud but i thought my college did a complete new install, so i deleted that person in my sophos cloud.
But now i was watching if this new person came up in my cloud, but that doesn't happen.
My coworker only made a new profile, so now i got this problem.
When i open Sophos Endpoint Self Help i see a "Failed with error '401 Unauthorized."
How can i manage it to get it back in my cloud to manage it or de-install it, since its not possible to get a tamper protection password anymore.
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