Hello -
We have been Sophos users for quite some time now, using the on premise appliances and just recently (a week or so ago) started the move to Sophos Cloud. Running into little things here and there and one of the latest is that I have a client that I have Endpoint Protection loaded up on, along with Cloud Web Gateway. Everything looks like it is loaded, all services seem to be running, Green check marks across the board, the console seems to be updated and communicating. All looks well. However, I do not see the Sophos Endpoint icon in the system tray. I do see the CWG icon, but not the Sophos Endpoint.
Might not sound like a big deal, but, if I have to troubleshoot on this (or any other computer) I am going to go looking for the existence of that icon to see if it is loaded and if it is not there, I may be led down a different troubleshooting path which may waste time.
Has anyone else run into this issue?
Sophos Endpoint Version 11.5.4
Windows 10 Client
Thanks -
Tom
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