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Device Control can't activate mass storage devices

Hello Sophos Community,

I have a problem with Device Control. It seems it cant activate exceptions for Device Control for our normal users. If I try it with an admin account it works fine. I had a look at our GPOs and I guess the problem is, that programms cant change registry settings, when non admins are logged in. Am I correct there? If thats the case: is there a workaround?

Greetings



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