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Duplicate PC names in enterprise console

I've noticed after upgrading the Enterprise Console to version 4.5 and AV to 9.5 that duplicate PC names have started appearing.  This normally happens after a PC's AV has either not upgraded properly or has stopped updating so i've uninstalled and it and then redeployed it down.  One of the PC names will say its connected & managed (although not properly as the 'up to date' colum is blank and you can't deploy any policies down)  whilst the other will be greyed out.

I've tried deleting both entries in the Enterprise Console in an attempt for the AD sync to sort it but they both re-appear again.  Is this a known issue with the 4.5 upgrade?

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  • Hi all,

    There is now an official workaround for this available from Sophos GES.

    If you are experiencing this problem then I suggest you contact Sophos support and ask them to help with the workaround.

    Regards,

    John

    :4759
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  • Hi all,

    There is now an official workaround for this available from Sophos GES.

    If you are experiencing this problem then I suggest you contact Sophos support and ask them to help with the workaround.

    Regards,

    John

    :4759
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