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Duplicate PC names in enterprise console

CDC

I've noticed after upgrading the Enterprise Console to version 4.5 and AV to 9.5 that duplicate PC names have started appearing.  This normally happens after a PC's AV has either not upgraded properly or has stopped updating so i've uninstalled and it and then redeployed it down.  One of the PC names will say its connected & managed (although not properly as the 'up to date' colum is blank and you can't deploy any policies down)  whilst the other will be greyed out.

I've tried deleting both entries in the Enterprise Console in an attempt for the AD sync to sort it but they both re-appear again.  Is this a known issue with the 4.5 upgrade?

:4224


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    Thanks for the detailed explanation Christian. Sounds like it would be a good idea to be familiar with the PurgeDB tool. I hate to ask, but could you provide a brief explanation on how I would use PurgeDB in a 64bit environment. Everything I've seen previously looks as though PurgeDB is run locally on a 32bit machine, so if I have to run it remotely what commands would I type to:

    1.) delete a specific duplicate entry

    2.) delete multiple duplicate entries (if possible)

    3.) delete all machines that have been disconnected for more than 90 days

    https://www.sophos.com/en-us/support/knowledgebase/109884.aspx

    :57431
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  • 0

    Thanks for the detailed explanation Christian. Sounds like it would be a good idea to be familiar with the PurgeDB tool. I hate to ask, but could you provide a brief explanation on how I would use PurgeDB in a 64bit environment. Everything I've seen previously looks as though PurgeDB is run locally on a 32bit machine, so if I have to run it remotely what commands would I type to:

    1.) delete a specific duplicate entry

    2.) delete multiple duplicate entries (if possible)

    3.) delete all machines that have been disconnected for more than 90 days

    https://www.sophos.com/en-us/support/knowledgebase/109884.aspx

    :57431
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