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Duplicate PC names in enterprise console

CDC

I've noticed after upgrading the Enterprise Console to version 4.5 and AV to 9.5 that duplicate PC names have started appearing.  This normally happens after a PC's AV has either not upgraded properly or has stopped updating so i've uninstalled and it and then redeployed it down.  One of the PC names will say its connected & managed (although not properly as the 'up to date' colum is blank and you can't deploy any policies down)  whilst the other will be greyed out.

I've tried deleting both entries in the Enterprise Console in an attempt for the AD sync to sort it but they both re-appear again.  Is this a known issue with the 4.5 upgrade?

:4224


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    I found this thread from a Google search, and I too have literally a couple hundred duplicate entries in Sophos. I was hoping to find a fix here, but I am already running SEC 5.1.0 and Endpoint 10.3.1. Supposedly this problem has already been patched, but apparently not. If anybody else has some further suggestions, I am all ears (er... eyes). I will also be submitting a support request.

    I am attaching screen captures of only a few to show what I am talking about.

    :48530
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  • 0

    I found this thread from a Google search, and I too have literally a couple hundred duplicate entries in Sophos. I was hoping to find a fix here, but I am already running SEC 5.1.0 and Endpoint 10.3.1. Supposedly this problem has already been patched, but apparently not. If anybody else has some further suggestions, I am all ears (er... eyes). I will also be submitting a support request.

    I am attaching screen captures of only a few to show what I am talking about.

    :48530
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