Hi,
I have four PC's all running SECC, and have used SECC on most of my PC's as they come and go for over four years
The licencing I get via an agreement with Sophos and my work place as the company has it installed on thousands of PCs.
Up until now I have never had a problem, but with the install to a new PC something has cropped up. So:
PC A (oldest of the 4) - no issues, full functions (nothing greyed out), downloads updates, Product version 10.6.4.1150, Update version 5.4.0.724, Protection version 1.3.1, Primary location = Sophos
PC B (latest PC) - All Configure functions greyed out except Right-click scanning, Tamper control Greyed out, downloads updates, Product version 10.6.4.1150, Update version 5.4.0.724, Protection version 1.3.1 but also has Endpoint Defense version 1.0.0.265 and Network Threat version 1.2.2.50, Primary Location = company specific avupdate.nats.co.uk......
PC C (next newest) - full functions (nothing greyed out), fails to download updates, Product version 10.6.4.1150, Update version 5.2.0.276, Protection version 1.3.1, Network Threat version 1.2.2.50, Primary Location = company specific avupdate.nats.co.uk......
PC D (Oldest 18 months) - full functions (nothing greyed out), fails to download updates, Product version 10.6.4.1150, Update version 2.9.0.344 - no further software!! Primary Location = company specific avupdate.nats.co.uk......
So, what is happening here??
In all cases I have downloaded the software from the same company location. I even ran a full uninstall on PC D and downloaded a day after I downloaded the software for PC B, and yet what has been installed is totally different. With PC D, I used to have the Firewall version but had the same failure to download which is why I have now tried the standard version.
PC C worked perfectly ok until 4/2/17 when I got the ERROR: Download from server...... message. Now, you'd think then that it was the company server at fault, yet PC B downloads from the very same server with no problems???
Different downloads, different functionality - it all seems a bit of a mess
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